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Ambulatory Care RN Manager
2 months ago
As a key member of our healthcare team, the Assistant Manager Ambulatory Care RN will play a vital role in ensuring the delivery of high-quality patient care services in our ambulatory care settings. This individual will be responsible for supervising daily operations, patient care activities, and staff performance to meet the needs of our members and internal clients.
Key Responsibilities:- Supervise and coordinate daily operations to ensure efficient and effective delivery of patient care services.
- Collaborate with nursing staff to ensure compliance with regulatory requirements, such as the Nurse Practice Act, NCQA, and TJC.
- Develop and implement patient care and quality service standards to meet member and internal client expectations.
- Act as a patient advocate, resolving patient care issues and concerns in a timely and professional manner.
- Contribute to the development and implementation of processes to improve systems and patient care results across the continuum of care.
- Assist in developing and monitoring budgets and resource allocations to ensure effective use of resources.
- Monitor financial performance and identify opportunities to reduce costs and improve quality of care/service.
- Supervise the recruitment, hiring, training, and competency assessment of department staff to ensure the right mix of skills and expertise.
- Provide ongoing staff development and training to enhance the skills and knowledge of nursing staff.
- Collaborate with physicians, department chiefs, and nursing managers to develop and implement patient services and day-to-day operations of the department.
- Assist in managing and resolving human resource, labor relations, employee safety, and risk management issues.
To be successful in this role, the ideal candidate will have:
- Minimum two (2) years of experience in ambulatory care or other relevant clinical experience.
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- Minimum two (2) years in a healthcare leadership capacity.
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- Completion of Kaiser Permanente Southern California Postgraduate Fellowship in Health.
