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Service Operations Representative
2 months ago
Success Profile
Collaborative
Communicator
Efficient
Problem Solver
Team Player
Versatile
Job Summary
Diazyme Laboratories, a certified medical device manufacturer, is seeking a dedicated customer service representative to join our Customer Service Operations team. We specialize in developing diagnostic reagents utilizing proprietary enzyme technologies for various automated chemistry analyzers.
Duties and Responsibilities:
Under close supervision, this role involves performing a variety of routine tasks to support different functional areas such as finance, purchasing, or human resources. Responsibilities include:
- Maintaining, processing, and compiling a range of confidential reports and records.
- Providing detailed explanations of data and information.
- Coordinating and tracking the progress of work assignments and projects.
- Updating and preparing various electronic and hard copy reports.
- Responding to routine information requests from internal sources.
- Ensuring compliance with all applicable laws and regulations.
- Working safely according to established procedures.
Qualifications:
This position typically requires a high school diploma or equivalent. Candidates should demonstrate:
- A basic understanding of functional area principles and concepts.
- The ability to quickly grasp new concepts.
- Strong organizational skills and the ability to maintain confidentiality.
- Basic analytical and communication skills for accurate documentation.
- Knowledge of computer operations and applications.
- The ability to work independently and collaboratively in a team environment.
Benefits:
We offer a comprehensive benefits package, including healthcare, retirement plans, competitive pay, and paid time off. Join us to be part of a diverse team that values the contributions of individuals from various backgrounds.
