Practice Coordinator

3 weeks ago


Hialeah, Florida, United States LifeStance Health Full time

Job Summary: We are seeking a highly skilled Practice Coordinator to manage the front office daily activities for our practice location. As a key member of our team, you will be responsible for ensuring quality customer service to in-person and remote patients and clinicians.

Benefits: As a full-time employee of LifeStance Health, you will be offered a comprehensive benefits package, including medical, dental, vision, AD&D, short and long-term disability, and life insurance. Additionally, you will be eligible for a 401k retirement savings plan with employer match, paid parental leave, paid time off, holiday pay, and an Employee Assistance Program.

Responsibilities:

  • Operational Excellence: Create a positive work environment and support in-office clinician and staff engagement activities to promote a culture of excellence.
  • Patient Support: Provide exceptional customer service, responding quickly and appropriately to patient needs, and being prepared to manage potentially difficult or sensitive situations.
  • Clinician Support: Provide general clinician support, assist clinicians with administrative questions and/or duties, and coordinate with clinicians pertaining to patient questions.

Requirements: To be successful in this role, you will need to have the ability to multitask and prioritize duties, strong communication skills, and proficiency in using computer software applications (Microsoft Office & EMRs). A high school diploma or equivalent is required, and an associate's or bachelor's degree is preferred. 1+ years of experience in healthcare operations, customer service, or a similar role or setting is also preferred.



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