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Senior Knowledge Leader

1 month ago

Columbia, South Carolina, United States Oracle Full time
Job Description

As a member of the Consulting organization at Oracle, you will play a critical role in ensuring the delivery of high-quality solution learning content to our customers. This involves working closely with Learning Instructors to understand and manage customer expectations.

Key Responsibilities:
  • Provide domain, implementation approach, and workflow design expertise to drive solution delivery.
  • Author and develop associate-facing content leveraging technical and methodology documentation.
  • Educate associates on leveraging methodology and standard recommendations.
  • Consult with cross-functional internal stakeholders to identify priorities for standard content enhancements, process improvements, and methodology updates.
  • Manage issues logged via the problem management process.
  • Execute process improvement strategies to drive efficiency and effectiveness.
Requirements:
  • Willingness to work additional or irregular hours as needed and allowed by local regulations.
  • Ability to work in accordance with corporate and organizational security policies and procedures.
  • Strong subject matter knowledge of relevant solution responsibility.
  • Experience in implementing or supporting Oracle Cerner solutions and systems integrations.
About Us:

Oracle is a world leader in cloud solutions, using tomorrow's technology to tackle today's problems. We're committed to expanding our inclusive workforce that promotes diverse insights and perspectives. Our employees are inspired to go beyond what's been done before, and we offer a highly competitive suite of employee benefits designed on the principles of parity and consistency.

We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability, please let us know.

Oracle is an Equal Employment Opportunity Employer and welcomes qualified applicants with arrest and conviction records pursuant to applicable law.