Drain Cleaning Specialist

3 weeks ago


Burnsville, Minnesota, United States Genz Ryan Plumbing, Heating, and Electrical Full time
Job Overview

We are seeking a skilled Drain Cleaning Technician to join our team at Genz-Ryan Plumbing, Heating, and Electrical. As a key member of our team, you will be responsible for delivering exceptional service to our customers by providing top-notch drain cleaning and water quality solutions.

Key Responsibilities
  • Perform drain cleaning, jetting, and cable work related to in-home service calls.
  • Provide camera service for every mainline stoppage within 24 hours of the report.
  • Build customer rapport and help them select the right maintenance plan.
  • Explain reasons for blockage, resolve issues, and illustrate solutions to homeowners.
  • Maintain a high level of professionalism and knowledge to win new referrals and repeat business.
  • Work closely with customer service and dispatch to ensure overall business success.
  • Protect and inventory drain cleaning and camera equipment, and keep your truck in top shape.
  • Participate in training exercises, meetings, trade shows, and retreats, and mentor apprentices for quick and accurate repairs.
  • Be accurate and timely with invoices, time cards, curbside feedback, and option sheets.
Requirements
  • Valid driver's license.
  • At least 6+ months of experience in drain cleaning, water quality, or a related field.
  • A knack for presenting solutions to homeowners' pain points and diffusing messy situations.
  • Highly organized with exceptional follow-through, strong verbal and written communication skills.
  • High integrity with advanced social skills, a desire to continuously improve, and the ability to work both independently and as part of a team.
  • Ability to work in an evolving environment with fluctuating start and end times.
Why Work for Genz-Ryan?
  • Top-notch equipment, including a company-provided van, fuel card, uniform, tablet, and awesome apparel.
  • Exceptional training, including access to our onsite training center with a full lab, including HVAC, plumbing, and electrical workstations.
  • Comprehensive benefits, including 100% premium paid health and dental insurance for both single and family coverage, along with 100% paid short-term disability.
  • Financial perks, including Flexible Spending Accounts (Medical and Dependent Care), a 401(k) with employer match, and weekly pay.
  • Career growth opportunities and a relaxed and fun workplace.
  • Generous paid vacation and holidays.


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