Cashier/Stock Associate

6 days ago

Hartford, Connecticut, United States Au Bon Pain Full time

Job Summary:

The Cashier/Stock position at Au Bon Pain is a critical role in providing excellent customer service and ensuring a clean, fast, and friendly cafe environment. As a Cashier/Stock Associate, you will be responsible for completing transactions, maintaining cash drawer security, and adhering to cash handling policies. You will also be responsible for stocking bakery, ref-con products, and impulse items, as well as providing guest-first service by listening, responding, and resolving guest requests quickly.

Key Responsibilities:

  • Complete ABP transactions by scanning items, inputting product codes, taking in cash, and providing change or processing card transactions.
  • Maintain cash drawer security, cash balance, and adhere to all other aspects of ABP's cash handling policy.
  • Provide guest-first service by listening, responding, and resolving guest requests quickly through strong knowledge of all cafe products.
  • Stock bakery, ref-con products, and impulse items.
  • Be professional in all interactions with guests and team members.
  • Work together as a team to achieve efficient operations.
  • Keep work area clean, organized, and stocked.
  • Resolve any problems and keep management informed about issues and problems as they arise.
  • Clean and maintain dining room as needed.
  • Assist with bringing out coffee as needed.

Requirements:

  • Must be 18 years or older.
  • Strong attention to detail and time management.
  • Passion for quality, safety, and sanitation.
  • Excellent communication and listening skills, can read, write, and speak English.
  • Friendly attitude and team player who will contribute to the culture and standards of Au Bon Pain.
  • Decision maker with ability to work independently.
  • Urgent, proactive demeanor.
  • Ability to maintain a standing position for extended periods of time (up to 6 hours at a time).
  • Ability to move around the cafe to attend to the needs of guests.
  • Ability to move, lift, and handle equipment, supplies, and other objects weighing up to 25 pounds.

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