IT Systems Manager
3 weeks ago
We are seeking a highly skilled and dedicated Systems Administrator to join our managed services team at Constellation Search Group.
The ideal candidate will possess strong technical expertise, excellent problem-solving skills, and the ability to work collaboratively with our team.
Key Responsibilities:- Maintain and upgrade Microsoft Windows server operating systems and applications.
- Install and configure Microsoft Windows server operating systems and applications.
- Establish and maintain documentation of customer environments.
- Maintain customer's inventory of technological devices and document appropriately.
- Work with outside vendors as needed on a per customer basis.
- Maintain backup systems for customers.
- Recommend software and hardware enhancements for any changes or upgrades to a customer environment.
- Diagnose and correct computer systems issues as dispatched by the Managed Services Supervisor and appropriately document and close linked call.
- The job may require flexibility to coordinate with other schedules and may require work after normal business hours.
- Complete escalated calls from lower support tiers.
- The job may also require support in the field at customer locations.
- Bachelor's degree in Computer Science or IT with MIS experience and/or a minimum of 10 years serving a high-level capacity of client network services (or equivalent).
- MCSA in the Server practice strongly preferred.
- MCSA in Virtualization, O365, Azure strongly preferred.
- SQL knowledge not required but happily accepted.
- Advanced understanding and experience with Microsoft Exchange (2016, 2019, O365), Microsoft Server (2012 R2, 2016, 2019), Microsoft Windows OS (10 & 11), and Network Management and Administration in the SMB market.
- Advanced understanding of HyperV and/or VMware.
- Strong understanding of external internet service providers (ie: telephone and internet providers).
- Advanced knowledge of anti-virus software, firewalls, intrusion detection systems, and other network security measures.
- Strong level of knowledge and experience with the maintenance and recovery of backup and disaster recovery solutions.
- Strong communication skills, team player, self-motivated, comfortability with managing a project, and keen attention to detail all required.
- Medical, dental, and vision plan for employees.
- 401(k) with matching.
- PTO.
- Flexible environment.
We are deeply committed to building a diverse and inclusive team. We believe that different backgrounds and life experiences make our team better. We do not discriminate against qualified employees or applicants because of race, color, religion, gender identity, sex, sexual preference, sexual identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, military status, or any other characteristic protected by local law or ordinance.
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