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Cleanliness and Customer Service Expert

2 months ago

Ripley, West Virginia, United States Mountain View Care Center Full time
About the Role

We are seeking a highly skilled and detail-oriented Housekeeper to join our team at Mountain View Care Center. As a Housekeeper, you will play a vital role in maintaining the cleanliness and organization of our facilities, ensuring a comfortable and welcoming environment for our guests.

Key Responsibilities
  • Cleanliness and Organization: Maintain the highest standards of cleanliness and organization in all areas of the facility, including guest rooms, common areas, and back-of-house spaces.
  • Customer Service: Provide exceptional customer service to our guests, responding promptly to their needs and concerns.
  • Efficient Management: Create and manage daily job lists, maintain records of serviced rooms, and ensure that all equipment is in good working order.
  • Problem Solving: Report any issues or concerns to management, including shortages, damages, security issues, and guest complaints.
  • Health and Safety: Adhere to all health and safety regulations, company policies, and licensing laws to maintain a secure environment for our guests and staff.
Requirements
  • Experience: Proven working experience in a relevant field, such as housekeeping or facilities maintenance.
  • Skills: Strong prioritization and time management skills, excellent customer service orientation, and a helpful attitude.
  • Education: High school degree or equivalent.
What We Offer
  • Competitive Compensation: A competitive salary and comprehensive benefits package.
  • Opportunities for Growth: Opportunities for personal and professional growth, including training and development programs.
  • Diverse Work Environment: A supportive and diverse work environment that values teamwork and collaboration.