Customer Experience Representative

2 weeks ago


Charleston, West Virginia, United States Hilton Hotels Corporation Full time

Key Responsibilities:

Greet guests and complete the registration process
Assist guests with check-out
Demonstrate a thorough knowledge of hotel information
Use up-selling techniques to promote hotel services and facilities and to maximize room occupancy
Respond to guest inquiries and requests and resolve issues

About the Role:

As a Guest Service Agent at Hilton Hotels Corporation, you will be responsible for providing exceptional customer service to our guests. You will be the first point of contact for guests and will be responsible for ensuring that their stay with us is memorable and enjoyable.

What We Offer:

Hilton Hotels Corporation is committed to providing our employees with a positive and supportive work environment. We offer a range of benefits and perks to our employees, including competitive pay, comprehensive training, and opportunities for career advancement.



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