Biological Specimen Collector

4 weeks ago

Baltimore, Maryland, United States Aegis Sciences Full time
Job Title: Biological Specimen Collector

Aegis Sciences Corporation is seeking a highly skilled and detail-oriented Biological Specimen Collector to join our team. As a key member of our team, you will be responsible for collecting biological specimens at client sites for the purpose of conducting scientific testing.

Key Responsibilities:
  • Maintain the integrity of the collection process
  • Maintain records for reporting purposes
  • Obtain initial insurance verification for billing purposes
  • Packaging the specimens for shipment
Essential Duties & Responsibilities:
  • Foster open communication between the client and Aegis
  • Follow the standard operating procedures (SOPs) for sample collection
  • Ensure the integrity of each 'Chain of Custody' and sample:
    • Sufficient sample volumes
    • Samples properly labeled and sealed
  • Ensure sample requisitions are complete and all information is correct:
    • Utilize Electronic Lab Requisitions (ELR) FLUID for sample submissions
    • Answer questions from client/patients regarding Aegis policies
  • Complete and maintain required Compliance Training
  • Comply with all applicable safety requirements including the use of personal protective equipment (PPE)
  • Order supplies and manage budget with RSM and ASM as required
  • Verify insurance information through Passport as needed
  • Request/collect payment from patients (where applicable)
  • Maintain regular communication with Regional Sales Manager and Area Sales Manager
  • Support ASM/RSM in his/her marketing and sales objectives with regards to sample collection
  • Maintain an excellent working knowledge of Aegis testing services
  • Encompass a can-do attitude and represent Aegis in a professional, positive manner
  • Participate in process improvements, including process definition, measurement analysis, and implementation of controls
  • Participate in proactive team efforts to achieve departmental and company goals
  • Provide leadership to others through example and sharing of knowledge/skill
Requirements:
  • High School diploma or GED required
  • Ability to work in a fast-paced environment while maintaining a focus on quality and extreme confidentiality
  • Experience in the medical field is preferred
  • Excellent customer service skills are essential to success in this role
  • Positive approach and attitude in patient interactions
  • Excellent written and verbal communication skills, ability to work on multiple tasks without sacrificing quality, attention to detail, and ability to interact with staff at all levels is required
  • Basic computer knowledge including, but not limited to:
    • Ability to send, receive, and monitor emails
    • Basic understanding of web site navigation including URL and how to enter website addresses
    • Ability to maintain and enter usernames/password and understand why credentials are important
    • Basic understanding of ports on a computer (USB for signature pad, printers)
    • Ability to type at least 40 words per minute
    • Experience and understanding of Windows operating system
    • Preferred experience with tablets and use of a stylus
    • Knowledge of how to save or delete files and folders
    • Understanding necessity of security measures

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