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Restaurant Operations Manager
2 months ago
As an Assistant Restaurant Manager at Pollo Tropical, you will play a key role in ensuring the smooth operation of our restaurant. You will assist the management team in staffing, daily operations, and procedural activities to maintain a high level of customer satisfaction and restaurant efficiency.
Key Responsibilities- Assist in the recruitment, hiring, and training of hourly team members.
- Supervise and direct staff to ensure guests are treated promptly and courteously.
- Assist in maintaining restaurant equipment and facility per company guidelines.
- Perform regular administrative tasks, including payroll, inventory, and accounting functions.
- Investigate and resolve guest complaints.
- Associate degree in Business Administration or Hospitality preferred.
- Minimum 2 years of experience in a restaurant environment, with career progression and verifiable results.
- Ability to prioritize multiple tasks and exercise sound judgment.
- Excellent communication and customer service skills.
At Pollo Tropical, we offer a competitive salary, benefits package, and opportunities for career growth and development.
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