Principal Engineer, Business Excellence

3 days ago

Atlanta, Georgia, United States Chick-fil-A Supply LLC Full time
About Chick-fil-A Supply

Chick-fil-A Supply LLC is a distribution service provider focused on serving the unique needs of Chick-fil-A restaurants. With steady year-over-year sales and volume growth, the company supports current and future restaurant needs through distribution innovation that extends the Chick-fil-A culture of care to those it serves, as well as those it employs.

Job Summary

We are seeking a highly skilled Continuous Improvement Engineer to join our team. The successful candidate will be responsible for building and utilizing indirect influence to deliver a supply chain-wide process improvement process, with governance, that will ultimately grow into an integrated business process to enable, track, and ensure Chick-fil-A Supply's and its partners' most efficient use of resources and capital for optimization and supply chain-wide goal delivery.

Key Responsibilities
  • Partner with internal stakeholders, external business partners, and operations to identify, manage, and lead process optimization projects to improve efficiencies and drive out cost.
  • Lead Kaizen events, Value Stream mapping workshops, and other lean initiatives at multiple distribution centers, training and educating leadership while identifying, standardizing, and driving better business practice sharing across the supply chain.
  • Own high-visibility OGSM-related capability projects, updating the business on deliverables and timelines.
  • Lead the supply chain-wide cost-out project tracking, reporting to senior leadership progress versus targets, timelines, and escalating barriers.
  • Assist operations in leveraging DMAIC and other problem-solving techniques to close gaps versus PQDCSM scorecard targets.
  • Utilize simulation software to analyze and/or improve work systems.
  • Conduct onboarding training for hourly and leadership positions, introducing the Center of Business Excellence department, including core systems and tools required to complete leader standard work.
  • Serve as the main point of contact for capacity, process improvements tasks, and standard time inquiries.
  • Provide coverage for the process engineering team, supporting the implementation of new distribution centers, capabilities, and onsite support.
  • Partner with the Change Management office to ensure vertical startups, project adoption, and reporting.
  • Exhibit a positive, can-do attitude in all interactions, being a change agent delivering results with care and customer focus.
  • Develop lessons learned and best practice systems, policies, and procedures to leverage across multiple areas within the business.
Requirements
  • 10+ years of relevant business experience, with manufacturing/distribution center experience preferred.
  • 3+ years of multi-site regional support, with supply chain-wide ownership of supply chain objectives.
  • Lean Six Sigma Black Belt certification.
  • Capital project experience, with review boards and integrated business planning exposure.
  • Strong business finance acumen (EBITA, ROI, IRR, GL, P&L).
  • Experience leading and driving successful large-scale project hoppers and reporting.
  • 5S, Standard Work, Value Stream Mapping, Kaizen, SMED, process improvement projects.
  • Business communication and presentation skills.
  • Familiarity with ERP systems.
Preferred Qualifications
  • Tableau/Power BI proficiency.
  • Professional Project Management Certificate (PMP).
  • Change Management Certification.
Travel Requirements

60% travel required.

Education

Bachelor's degree in Engineering or related field.

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