Bartender | Part-Time | Oak View Group

3 weeks ago

Allentown Pennsylvania, United States Oak View Group Full time
{"Responsibilities": "Key Responsibilities
  • Greet guests in a friendly and professional manner, setting the tone for an exceptional experience.
  • Provide education about Chickie's style of service, menus, and ingredients, showcasing your knowledge and enthusiasm.
  • Smile and maintain a positive attitude at all times, creating a welcoming atmosphere.
  • Follow all Chickie's & Pete's service standards, including upselling and suggestive selling, to drive sales and enhance the guest experience.
  • Inform guests of daily drink and food specials, highlighting the unique offerings.
  • Prepare garnishes for beverages, ensuring a visually appealing presentation.
  • Wash and sterilize glassware, maintaining a clean and sanitary environment.
  • Receive and serve food orders to guests seated at the bar, providing attentive service.
  • Check identification to ensure guests meet minimum age requirements for consumption of alcoholic beverages.
  • Refuse or cut off service to patrons who appear intoxicated, prioritizing guest safety.
  • Receive guest payments and process transactions efficiently.
  • Respond appropriately to guest complaints, escalating issues to management as needed.
  • Perform marketing and promotional services as required, contributing to the team's efforts.
  • Maintain cleanliness in all areas of the bar, including counters, sinks, utensils, shelves, and storage areas.
  • Report equipment problems and bar maintenance issues to the General Manager.
  • Assist with restocking and replenishing bar inventory and supplies.
  • Thank guests for their visit, inform them of upcoming events, and invite them to return.
  • Understand the importance of speed of service and act with a sense of urgency when performing job tasks.
  • Attend all scheduled employee meetings, staying informed and engaged.
  • Empty trash cans, maintaining a clean and organized environment.
Qualifications
  • High school diploma or equivalent preferred.
  • Must be 18 or over.
  • 2 years or more experience bartending.
  • Previous cash handling experience preferred.
  • Ability to learn to operate a cash register and corresponding system accurately.
  • Possess valid food handling certificate and RAMP certification if required by state and federal regulations (or be willing to obtain one within a 60-day time-frame from date of hire).
  • Excellent interpersonal and communication skills, with a friendly and positive attitude towards coworkers, management staff, volunteers, and guests.
  • Ability to work a flexible schedule, including nights, weekends, some holidays, and long hours.
  • Ability to prioritize tasks in a fast-paced environment.

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