IT Infrastructure Specialist

7 days ago


San Francisco, California, United States Diverse Lynx Full time

About the Role

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This is a specialized technical operations role at Diverse Lynx LLC, a leading company in the industry. As an IT Infrastructure Specialist, you will be responsible for managing pre-production hardware from multiple partners, including physically receiving shipments, inspecting for damages, and installing in the lab.

The ideal candidate will have experience with inventory management and handling, as well as knowledge of CPU and server platforms, VMKernel, IO drivers, user space, monitor, VSAN, NSX, and performance teams.

You will work closely with partner teams to install firmware, upgrades, and debug/triage issues in a high-touch unstable hardware/software environment.

In this role, you will also support multiple engineering teams across various scenarios, such as simulating surprise hot removal, hot plug, recovery, RMA, and lab infrastructure maintenance.

We are looking for a highly skilled individual who can handle sensitive and expensive pre-production samples, ensure compliance to safety and ESD guidelines, and maintain strict access within labs to avoid exposure to other partners' hardware.

Key Responsibilities

  • Manage pre-production hardware from multiple partners
  • Inspect shipments for damages and install in the lab
  • Support multiple engineering teams across various scenarios
  • Work with partner teams to install firmware and upgrades
  • Maintain lab infrastructure, including switches, racks, and infrastructure software

Requirements

  • 6-8 years of experience in IT infrastructure and hardware management
  • Strong knowledge of CPU and server platforms, VMKernel, IO drivers, user space, monitor, VSAN, NSX, and performance teams
  • Experience with inventory management and handling
  • Ability to work in a high-touch unstable hardware/software environment
  • Excellent communication and problem-solving skills

What We Offer

  • A competitive salary range of $120,000 - $150,000 per year
  • A comprehensive benefits package, including medical, dental, and vision insurance
  • A 401(k) retirement plan with company match
  • A generous paid time off policy
  • Professional development opportunities

About Us

Diverse Lynx LLC is an Equal Employment Opportunity employer. We promote and support a diverse workforce across all levels in the company.



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