Travel Experience Specialist

2 days ago

Dallas, Texas, United States Navan Full time
{"title": "Travel Experience Specialist", "content": "Unlock the Power of In-Person Connections

At Navan, we're on a mission to revolutionize the way people, ideas, and businesses connect. As a Travel Experience Specialist, you'll play a vital role in delivering exceptional travel support to our users, ensuring they can focus on what matters most - being there, not getting there.

As a key member of our Travel Experience team, you'll be responsible for providing top-notch support through multiple channels, including chat, call, and email. Your extensive knowledge of suppliers, destinations, and systems will enable you to make quick and accurate analyses of customer needs, providing personalized solutions that exceed expectations.

What You'll Do:

  • Deliver best-in-class travel support through multiple contact channels.
  • Maintain in-depth supplier, destination, and system knowledge.
  • Analyze customer needs, persona, and level of urgency to provide tailored solutions.
  • Provide accurate information for hotel, flight, car, and rail bookings.
  • Support users with self-service of the Navan platform and app.
  • Respond to customers within SLA expectations and requirements.
  • Follow company and customer travel and expense procedures and policies.
  • Provide regular feedback to stakeholders on progress and performance.
  • Participate in team meetings to stay up-to-date with new product launches, supplier updates, and industry changes.
What We're Looking For:
  • 3+ years of experience in TMC/BT Consultant Role covering all supplier products.
  • 2+ years of GDS experience (Sabre, Amadeus, Galileo) to intermediate level - MANDATORY REQUIREMENT.
  • Fluency in English + Spanish - MANDATORY REQUIREMENT.
  • IATA accreditation (WWAFT/WAII/BA2).
  • Customer Service experience within a contact center or customer-facing role.
  • Tech Savvy - confident in Gmail, Zendesk, Slack, and Salesforce.
  • Reliable and flexible with an openness to working non-traditional shifts.
  • Ability to multitask and resolve urgent matters efficiently.
  • An empathetic disposition with a professional attitude.
  • An independent thinker who can troubleshoot issues and resolve customer inquiries.
  • A skilled communicator with excellent verbal and written communication.
  • A team player who thrives in collaborating, giving, and receiving feedback.
  • An interest in travel with a basic understanding of world geography.
", "requirements": "Requirements
  • 3+ years of experience in TMC/BT Consultant Role covering all supplier products.
  • 2+ years of GDS experience (Sabre, Amadeus, Galileo) to intermediate level - MANDATORY REQUIREMENT.
  • Fluency in English + Spanish - MANDATORY REQUIREMENT.
  • IATA accreditation (WWAFT/WAII/BA2).
  • Customer Service experience within a contact center or customer-facing role.
  • Tech Savvy - confident in Gmail, Zendesk, Slack, and Salesforce.
  • Reliable and flexible with an openness to working non-traditional shifts.
  • Ability to multitask and resolve urgent matters efficiently.
  • An empathetic disposition with a professional attitude.
  • An independent thinker who can troubleshoot issues and resolve customer inquiries.
  • A skilled communicator with excellent verbal and written communication.
  • A team player who thrives in collaborating, giving, and receiving feedback.
  • An interest in travel with a basic understanding of world geography.
", "salary": "$60,500 - $72,000"}

  • Travel Nurse ICU Specialist

    2 weeks ago

    Dallas, Texas, United States Epic Travel Staffing Full time

    Job Title: Travel Nurse ICU SpecialistWe are seeking a highly skilled and experienced Travel Nurse ICU Specialist to join our team at Epic Travel Staffing.Job Summary:The Travel Nurse ICU Specialist will provide high-quality patient care in a fast-paced Intensive Care Unit environment. The ideal candidate will have a strong background in critical care...

  • Travel Nurse RN

    7 days ago

    Dallas, Texas, United States Travel Nurses, Inc. Full time

    Job Title: Travel Nurse RN - NICU SpecialistWe are seeking a highly skilled and experienced Travel Nurse RN - NICU Specialist to join our team at Travel Nurses, Inc.Job Summary:The Travel Nurse RN - NICU Specialist will be responsible for providing high-quality patient care in the Neonatal Intensive Care Unit (NICU) of a reputable hospital in Dallas,...

  • Travel Nurse RN

    7 days ago

    Dallas, Texas, United States Travel Nurses, Inc. Full time

    Job Title: Travel Nurse RN - NICU SpecialistWe are seeking a highly skilled and experienced Travel Nurse RN to join our team at Travel Nurses, Inc. as a NICU Specialist.About the JobThis is a 13-week travel nursing assignment in Dallas, Texas, with a 36-hour workweek and 12-hour night shifts. The ideal candidate will have 1-2 years of recent experience in...

  • Travel Nurse RN

    1 week ago

    Dallas, Texas, United States Travel Nurses, Inc. Full time

    Job Title: Travel Nurse RN - Oncology SpecialistWe are seeking a skilled Travel Nurse RN - Oncology Specialist to join our team at Travel Nurses, Inc.Job Summary:As a Travel Nurse RN - Oncology Specialist, you will be responsible for providing high-quality patient care in an oncology setting. You will work closely with our team to ensure that patients...

  • Traveling Nuclear Medicine Specialist

    2 weeks ago

    Dallas, Texas, United States Epic Travel Staffing Allied Full time

    Position OverviewEpic Travel Staffing Allied is currently seeking a traveling Nuclear Medicine Specialist for an exciting opportunity.Role DetailsSpecialty: Nuclear Medicine SpecialistDiscipline: Allied Health ProfessionalEmployment Type: TravelWeekly Hours: 40 hoursShift: 10 hours, daysJob ResponsibilitiesAs a traveling Nuclear Medicine Specialist, you will...

  • Traveling CT Imaging Specialist

    3 weeks ago

    Dallas, Texas, United States Epic Travel Staffing Allied Full time

    Epic Travel Staffing Allied is in search of a traveling CT Imaging Specialist for an exciting opportunity. Position Overview & RequirementsSpecialty: CT Imaging SpecialistDiscipline: Allied Health ProfessionalDuration: 13 weeks40 hours per weekShift: 10 hours, nightsEmployment Type: TravelJob Highlights:Epic Travel Staffing is seeking a Travel - CT Imaging...

  • Travel Nurse RN

    1 week ago

    Dallas, Texas, United States Travel Nurses, Inc. Full time

    Job Title: Travel Nurse RN - Oncology SpecialistWe are seeking a skilled and experienced Travel Nurse RN - Oncology Specialist to join our team at Travel Nurses, Inc.Job Summary:The Travel Nurse RN - Oncology Specialist will be responsible for providing high-quality patient care in an oncology setting. This is a 13-week contract position with 36 hours per...

  • Travel Nurse RN Labor and Delivery Specialist

    2 days ago

    Dallas, Texas, United States Travel Nurses, Inc. Full time

    Job Title: Travel Nurse RN Labor and Delivery SpecialistWe are seeking a skilled Travel Nurse RN Labor and Delivery Specialist to join our team at Travel Nurses, Inc.About the JobThis is a 13-week travel nursing job in Dallas, Texas, with a 36-hour workweek and 12-hour night shifts. The ideal candidate will have 1-2 years of recent experience in Labor and...

  • Traveling CT Imaging Specialist

    2 weeks ago

    Dallas, Texas, United States Epic Travel Staffing Allied Full time

    Job OverviewEpic Travel Staffing Allied is in search of a dedicated traveling CT Imaging Specialist for an exciting opportunity.Position DetailsSpecialty: CT Imaging SpecialistField: Allied Health ProfessionalStart Date: ImmediateDuration: 13 weeksWeekly Hours: 36 hoursShift: 12-hour night shiftsEmployment Type: TravelJob ResponsibilitiesEpic Travel Staffing...

  • Traveling CT Imaging Specialist

    3 weeks ago

    Dallas, Texas, United States Epic Travel Staffing Allied Full time

    Epic Travel Staffing Allied is in search of a dedicated Traveling CT Imaging Specialist for an exciting opportunity. Position Overview & Requirements Specialty: CT Imaging Specialist Discipline: Allied Health Professional Duration: 13 weeks 40 hours per week Shift: 10 hours, night shifts Employment Type: Travel Job Highlights Epic Travel...

  • Luxury Travel Sales Specialist

    3 weeks ago

    Dallas, Texas, United States TCS World Travel Full time

    Position OverviewThe Luxury Travel Sales Specialist role is designed for a highly driven, self-sufficient, and results-oriented professional. This individual will be responsible for actively promoting exclusive private jet travel programs, which are priced between $150K - $170K per person, while crafting exceptional, tailored travel experiences for affluent...

  • Travel Nurse RN Specialist

    2 days ago

    Dallas, Texas, United States GHR Healthcare - Travel Division Full time

    Job Title: Travel Nurse RN SpecialistJob Summary:GHR Healthcare - Travel Division is seeking a highly skilled Travel Nurse RN Specialist to join our team in a travel nursing position in a Neonatal Intensive Care (NICU) setting. As a Travel Nurse RN Specialist, you will be responsible for providing high-quality patient care to critically ill newborns and...

  • Customer Experience Specialist

    2 weeks ago

    Dallas, Texas, United States Azerion Group Full time

    About the Role:We are seeking a highly skilled and multilingual Customer Experience Specialist to join our team at Azerion Group. As a Customer Experience Specialist, you will be responsible for providing exceptional support to our Dutch-speaking community of users across various games platforms.Key Responsibilities:Respond to customer inquiries and...

  • Travel Nurse RN Oncology Specialist

    6 days ago

    Dallas, Texas, United States Travel Nurses, Inc. Full time

    Job Title: Travel Nurse RN Oncology SpecialistWe are seeking a skilled Travel Nurse RN Oncology Specialist to join our team at Travel Nurses, Inc.About the JobThis is a 13-week travel nursing assignment in Dallas, Texas, with a 36-hour workweek and 12-hour shifts. The ideal candidate will have 1-2 years of recent experience in Oncology and be willing to...

  • Customer Experience Specialist

    2 weeks ago

    Dallas, Texas, United States Thermo Fisher Scientific Full time

    Customer Support RoleThermo Fisher Scientific is a leading company in the scientific industry, and we are seeking a talented individual to join our team as a Customer Support Specialist. This role will enable you to make a meaningful contribution to our customers' success.About the PositionThis is an exciting opportunity to support the operational management...

  • Customer Experience Specialist I

    2 days ago

    Dallas, Texas, United States Southwestern Health Resources Full time

    {"title": "Customer Experience Specialist I", "description": "**Delivering Exceptional Healthcare Experience**As a Customer Experience Specialist I at Southwestern Health Resources, you will play a vital role in providing exceptional service to our health plan members, prospective members, sales agents, and healthcare providers. Your primary responsibility...

  • CT Imaging Specialist for Travel Assignments

    2 weeks ago

    Dallas, Texas, United States Epic Travel Staffing Allied Full time

    Position Overview:Epic Travel Staffing Allied is currently seeking a skilled CT Imaging Specialist for travel assignments.Job Details:Specialty: CT Imaging SpecialistDiscipline: Allied Health ProfessionalEmployment Type: Travel PositionWork Schedule: - 40 hours per week - 10-hour shifts, primarily during the dayContract Duration: - 13 weeksKey...

  • Travel Cardiovascular Operating Room Specialist

    2 weeks ago

    Dallas, Texas, United States Epic Travel Staffing Allied Full time

    Epic Travel Staffing Allied is currently seeking a travel Cardiovascular Operating Room Specialist for an exciting opportunity. Position Overview & Requirements Specialty: Cardiovascular Operating Room Specialist Discipline: Allied Health Professional Duration: 13 weeks 40 hours per week Shift: 8 hours, daytime Employment Type: Travel Job...

  • Customer Experience Specialist

    2 days ago

    Dallas, Texas, United States Mindzie Full time

    About the RoleWe are seeking a highly motivated and organized individual to join our team as a Customer Experience Specialist. As the internal voice of our customers, partners, and consultants, you will work closely with our senior team to ensure the successful implementation and delivery of our products and services.Key ResponsibilitiesDefine and implement...

  • Travel CVOR Technologist

    3 days ago

    Dallas, Texas, United States Travel Nurses, Inc. Full time

    Job Title: CVOR Technologist - OR/CVOR SpecialistWe are seeking a highly skilled CVOR Technologist to join our team at Travel Nurses, Inc. as a travel nurse in Dallas, Texas.Job Summary:The successful candidate will be responsible for providing exceptional patient care and technical support in the Cardiovascular Operating Room (CVOR) environment. This is a...