Travel Agent Coordinator

5 days ago


New York, New York, United States A-STAFFING, INC. Full time
Travel Agent Reservation Coordinator

We are seeking a highly organized and detail-oriented individual to fill the role of Travel Agent Reservation Coordinator. As a key member of our team, you will be responsible for handling all aspects of travel reservations, including booking flights, hotels, and other travel arrangements. Your primary focus will be on providing exceptional customer service to our clients, ensuring they have a positive and memorable travel experience.

Key Responsibilities:
  • Book flights, hotels, and other travel arrangements according to client specifications, ensuring accuracy and attention to detail.
  • Provide timely and professional responses to customer inquiries, addressing their needs and concerns.
  • Resolve any issues or problems that arise during the booking process, maintaining a high level of customer satisfaction.
  • Maintain accurate records of all travel reservations, ensuring seamless communication with clients and internal teams.
  • Stay up-to-date on travel industry trends and developments, applying this knowledge to enhance our services and improve customer experiences.
Requirements:
  • 2+ years of experience in the travel industry, with a preference for experience in reservations.
  • GDS experience (such as Amadeus, Sabre, etc.) is highly desirable.
  • Excellent customer service skills, with the ability to communicate effectively with clients and internal teams.
  • Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines.
  • Proficient in Microsoft Office Suite, with the ability to learn and adapt to new software and systems.
  • Ability to work independently and as part of a team, with a strong focus on collaboration and open communication.
Benefits:
  • Comprehensive health insurance (medical, dental, 401K).
  • Paid time off and sick leave.

We offer a dynamic and supportive work environment, with opportunities for growth and professional development. If you are a motivated and detail-oriented individual with a passion for travel and customer service, we encourage you to apply for this exciting opportunity.


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