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Clinical Support Specialist

2 months ago

Cincinnati Ohio, United States OHC Full time

Position Overview:
OHC – Specialists in Cancer and Blood Disorders, is looking for a Clinical Support Specialist to become part of our dedicated team.

As a leading independent adult cancer program, we provide comprehensive services including Medical, Radiation, Blood and Marrow Transplant, Gynecologic, and Breast Surgical Oncology.

OHC is committed to advancing cancer research and clinical trials, with specialized programs in neuro-oncology and cancer genetics, alongside a supportive care initiative.


Our Clinical Support Specialists are vital in assisting our healthcare providers while delivering compassionate care to our patients.

With over 38 years of experience, OHC stands as one of the largest independent oncology practices in the nation, serving as the premier destination for adult cancer treatment and complex blood disorders. Our philosophy is straightforward – to provide our patients with all necessary resources so they can concentrate on what truly matters:
overcoming cancer.

Why OHC?

We prioritize your well-being as you care for our patients.

OHC's Employee Benefits:
• Three Health Insurance Plans to select from

• Two Dental and Two Vision insurance options

• A company-matched 401K plan

• Profit-sharing for clinical staff

• Competitive salary packages

• Company-funded short-term and long-term disability and life insurance

• Paid Holidays

• Generous Paid Time Off (PTO)

• Tuition Reimbursement

• Professional Development Opportunities

• Nationwide discounts at various hotels, resorts, and retailers for OHC employees

• Wellness Program

• Annual merit increases

• Career advancement opportunities

Key Responsibilities:
• Escort patients to and from examination rooms, physician offices, and treatment areas as necessary.


• Document patient information prior to each physician consultation, including vital signs, height, weight, allergies, and medication updates.

• Gather all required patient records as directed by the physician before treatments or procedures.

• Prepare and maintain examination/treatment rooms, ensuring supplies are stocked as needed.

• Assist physicians during examinations and procedures as requested.

• Administer subcutaneous and intramuscular injections, as delegated by a registered nurse or physician.

• Uphold all disinfection protocols for examination/treatment rooms.

• Respond to patient phone inquiries for referrals to physicians or nurses/pharmacists.

• Process prescriptions and make other patient-related calls as instructed by physicians and registered nurses.

• Notify physicians of patient rescheduling and no-show instances.

• Perform various administrative tasks, such as typing, filing, faxing, chart preparation, and reception duties, as requested by supervisors or physicians.

Qualifications:

Minimum Requirements:
• High school diploma or equivalent. Graduation from an accredited Medical Assistant program is preferred. This is an entry-level position requiring 0-3 years of experience as a medical assistant or nursing assistant. Current Basic Life Support (BCLS) certification is required within three months of hire. Certified Medical Assistant designation is preferred. Some state regulations may necessitate specific certifications to work as a Medical Assistant.

Physical Requirements:


The physical demands outlined here are representative of those that must be met by an employee to successfully perform the essential functions of this role.

Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. This position requires a full range of body motion, including handling and lifting patients, manual dexterity, and eye-hand coordination. It necessitates standing and walking for extended periods. Occasionally, the role involves lifting and carrying items weighing up to 40 lbs. Corrected vision and hearing within normal ranges are required.

Work Environment:


The work environment characteristics described here are representative of those an employee may encounter while performing the essential functions of this position.

Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Exposure to communicable diseases, toxic substances, ionizing radiation, medical preparations, and other conditions typical of an oncology/hematology clinic environment may occur.