Current jobs related to Customer Service Operations Manager - Sturtevant, Wisconsin - Uline


  • Sturtevant, Wisconsin, United States Uline Full time

    Customer Service Department ManagerEmpower Exceptional Customer ExperiencesAt Uline, we're passionate about delivering fast, friendly, and customer-focused service. As a Customer Service Department Manager, you'll play a key role in continuing this legacy by empowering our teams to deliver exceptional experiences our customers love.About the RoleTrain Team...

  • Operations Manager

    4 weeks ago


    Sturtevant, Wisconsin, United States Dayton Freight Full time

    Operations Manager Job DescriptionAt Dayton Freight, we are seeking an experienced Operations Manager to join our team. As an Operations Manager, you will be responsible for developing and implementing methods and procedures to ensure the efficient and economical routing and movement of customers' freight.Key Responsibilities:Develop and implement efficient...

  • Operations Manager

    1 month ago


    Sturtevant, Wisconsin, United States Dayton Freight Full time

    Operations Manager Job DescriptionAt Dayton Freight, we are seeking an experienced Operations Manager to join our team. As an Operations Manager, you will be responsible for developing methods and procedures for the efficient and economical routing and movement of customers' freight.Key Responsibilities:Utilize the T.E.A.M. System for P&D and Dock Operations...


  • Sturtevant, Wisconsin, United States Wendy's Full time

    About the RoleWendy's is seeking a highly skilled and experienced Assistant Manager to join our team. As a key member of our management team, you will be responsible for overseeing the daily operations of our restaurant, ensuring exceptional customer service, and driving sales growth.Key ResponsibilitiesOversee restaurant operations, including managing...


  • Sturtevant, Wisconsin, United States Blain's Farm & Fleet Full time

    As a Customer Care Desk Associate at Blain's Farm & Fleet, you will be responsible for managing the store's phone/switchboard and providing assistance to customers with returns, questions, and complaints. You will also be responsible for scanning returned goods and routing mail/file paperwork. Additionally, you will maintain a clean and organized Customer...


  • Sturtevant, Wisconsin, United States Dayton Freight Full time

    Overview:At Dayton Freight, we are seeking a skilled Customer Service Representative to join our team. As a key member of our service center, you will be responsible for providing exceptional customer service to our clients.Available Shifts:Monday - Friday | 4:00 PM - 9:00 PMMonday - Friday | 5:00 PM - 10:00 PMResponsibilities:Assist customers with freight...


  • Sturtevant, Wisconsin, United States Dayton Freight Full time

    Overview:Dayton Freight is seeking a skilled Customer Service Representative to join our team. The ideal candidate will have excellent communication and customer service skills, with the ability to work in a fast-paced environment.Available Shifts:Monday - Friday | 4:00 PM - 9:00 PMMonday - Friday | 5:00 PM - 10:00 PMResponsibilities:Assist customers with...


  • Sturtevant, Wisconsin, United States Performance Food Group Full time

    Job Title: Transportation SupervisorThis role will be based in Montgomery, Illinois, and will oversee associates in domicile delivery yards and Montgomery, Illinois. The Transportation Supervisor will be responsible for staffing, training, coaching, performance management, and problem resolution. They will also assist in scheduling and ensure timely...

  • Service Manager

    4 weeks ago


    Sturtevant, Wisconsin, United States Putzmeister Full time

    Job Title: Service ManagerAt Putzmeister, we are seeking a highly skilled and experienced Service Manager to join our team. As a Service Manager, you will be responsible for providing strategic leadership and development to our service team, driving service excellence to ensure customer satisfaction, and maximizing customer retention.Key...


  • Sturtevant, Wisconsin, United States Willkomm's Full time

    Division Operations Manager at Willkomm'sJob DescriptionDivision Operations Manager at Willkomm's is responsible for overseeing the daily operations of the store, ensuring that all tasks and responsibilities are completed efficiently and effectively. The successful candidate will have a strong background in operations management, with experience in...


  • Sturtevant, Wisconsin, United States Dayton Freight Full time

    OverviewDayton Freight is seeking a skilled Customer Service Representative to join our team. As a key member of our service center, you will be responsible for providing exceptional customer service and support to our clients.ResponsibilitiesAssist customers with freight pickup requests, rate quotes, and other inquiriesPrepare bills of lading and delivery...


  • Sturtevant, Wisconsin, United States Uline Full time

    Customer Service Representative Competitive Pay and Benefits Uline Branch Deliver Exceptional Customer Experience As a Customer Service Representative at Uline, you will be the face of our company, providing top-notch support to our customers. You will be responsible for processing customer orders and inquiries in a collaborative call center using...

  • Operations Manager

    4 weeks ago


    Sturtevant, Wisconsin, United States Cirtec Medical Corporation Full time

    Job SummaryThis position is responsible for providing leadership and support to all aspects of Manufacturing at Cirtec Medical Corporation. The successful candidate will provide guidance to other company directors to assist in achieving company-wide goals and objectives.Key Responsibilities:Ensure conformance to the Company's quality system in accordance...


  • Sturtevant, Wisconsin, United States Willkomm's Full time

    Key Responsibilities:As a Sanitation Associate at Willkomm's, you will be responsible for maintaining a clean and safe environment for our customers and staff. This includes keeping the cashier area clean and organized, ensuring the kitchen completes orders in a timely manner, and protecting the assets of the company.Customer Service: You will interact with...


  • Sturtevant, Wisconsin, United States Jobot Full time

    Job DescriptionJob DescriptionManufacturing / Foundry Engineer needed for 1st shift with wonderful team - great stability, career development, leadershipThis role is hosted by Jobot.Key Responsibilities:We are seeking a dynamic and innovative Mechanical Engineer to join our leading manufacturing company. The successful candidate will be responsible for...

  • Operations Manager

    2 weeks ago


    Sturtevant, Wisconsin, United States Cirtec Medical Full time

    Job SummaryThis role is responsible for providing strategic leadership and support to the Manufacturing department, driving business objectives and ensuring conformance to quality and regulatory requirements.Key ResponsibilitiesDevelop and implement manufacturing strategies to meet business objectives and customer commitments.Lead and manage cross-functional...


  • Sturtevant, Wisconsin, United States Culver Franchising System, LLC Full time

    Culver's of Racine, WI - S Sylvania Ave. is seeking a skilled Restaurant Operations Manager to lead our team.We offer:Competitive wages.Comprehensive training programs.Career development.Free Meals.Paid time off and benefits for eligible team members.Responsibilities:Run shifts effectively to provide great food and excellent guest service.Demonstrate...


  • Sturtevant, Wisconsin, United States Dayton Freight Lines, Inc. Full time

    Key Responsibilities:Develop and implement efficient methods and procedures for the movement of customers' freight, ensuring error-free execution within established service center budget guidelines.Key Skills:Utilize the T.E.A.M. System for effective operations managementCoordinate with Operations, Manufacturing, Transportation, and Personnel teamsEnsure...


  • Sturtevant, Wisconsin, United States Goodwill Industries Full time

    Job Summary:The Receptionist ADRC serves consumers by greeting, welcoming and directing them appropriately, notifies staff of visitor arrivals, maintains security and telecommunications systems and notifies supervisors of any challenges to the system.Key Responsibilities:Welcome visitors by greeting them in person or on the telephone, answering or referring...


  • Sturtevant, Wisconsin, United States Jobot Full time

    Job Title: Molding ManagerJobot is seeking an experienced Molding Manager to join our dynamic team. As a key member of our manufacturing department, you will be responsible for overseeing the daily operations of our molding department, ensuring all processes are running smoothly and efficiently.Key Responsibilities:Oversee the daily operations of the molding...

Customer Service Operations Manager

2 months ago


Sturtevant, Wisconsin, United States Uline Full time

Customer Service Operations Manager

Compensation: $80,000 - $90,000 annually

Branch Location: Kenosha

At Uline, we pride ourselves on our exceptional customer service. As a Customer Service Operations Manager, you will play a crucial role in maintaining our reputation by leading our teams to provide outstanding service that our customers expect.

Collaboration is Key

This role requires on-site presence, and we seek individuals who are passionate about customer satisfaction.

Key Responsibilities

  • Guide Team Leads in delivering excellent customer service while fostering a supportive team atmosphere.
  • Oversee the daily functions of multiple Customer Service departments.
  • Collaborate with fellow Managers and Team Leads to boost team effectiveness.
  • Assess team processes and pinpoint opportunities for enhancement.
  • Analyze performance metrics and propose strategies for improved efficiency.
  • Address escalated customer concerns swiftly and effectively.

Essential Qualifications

  • Bachelor's degree required.
  • Minimum of 3 years in customer service management.
  • Proven track record in coaching and developing high-performing teams.

Employee Benefits

  • Comprehensive medical, dental, vision, and life insurance plans, along with Flexible Spending Accounts and wellness initiatives.
  • 401(k) plan with a 6% employer match.
  • Generous paid time off and holiday benefits.
  • Tuition Assistance Program for ongoing professional development.
  • Incentive programs including annual performance bonuses, sales targets, and profit sharing.

Perks of Employment

  • Modern, clean facilities designed for optimal work conditions.
  • State-of-the-art fitness center available for employees.
  • Well-maintained walking trails for relaxation and exercise.

About Uline

Uline stands as North America's premier distributor of shipping, industrial, and packaging supplies. As a family-owned enterprise, we are recognized for our outstanding service, high-quality products, and prompt shipping from our extensive inventory. With a workforce exceeding 9,000 across multiple locations, we invite you to explore opportunities with Uline.

Uline is committed to maintaining a drug-free workplace.

EEO/AA Employer/Vet/Disabled

#LI-AS6

#LI-IL001

(#IN-KNMANC)