Administrative Assistant I

2 weeks ago


Lake Success, United States NYU Winthrop Full time

NYU Winthrop is a prominent medical institution dedicated to providing exceptional healthcare services across various specialties. We are committed to fostering an inclusive environment where our diverse workforce can excel and contribute to our mission of delivering outstanding patient care.

Position Overview:
We are seeking a qualified candidate for the role of Secretary I. In this position, the individual will be responsible for performing a range of administrative functions to support the operations of our healthcare practice. Key responsibilities include welcoming patients, managing phone inquiries, scheduling appointments, and executing various administrative tasks as required.

Key Responsibilities:

  • Professionally greet patients both in person and via telephone.
  • Address patient inquiries and direct them to the appropriate personnel when necessary.
  • Enhance provider schedules and patient access by maintaining efficient scheduling practices.
  • Foster a positive patient experience through all interactions.
  • Ensure accurate retrieval and updating of patient records to maintain treatment information.
  • Verify insurance details and gather necessary information for service scheduling and billing.
  • Manage office supplies and equipment by anticipating needs and processing orders.
  • Perform additional duties as assigned.

Administrative Duties:
Responsibilities include greeting patients, conducting intake procedures such as registration and form collection, and ensuring accurate patient information is maintained. The role also involves monitoring appointment reports for any discrepancies and gathering necessary patient demographic data.

Patient Interaction:
Serve as a point of contact for patients, assisting with the use of technology for check-in and ensuring a smooth check-out process. Responsibilities include answering phone calls, scheduling follow-up appointments, and addressing patient questions to enhance satisfaction.

Qualifications:
To be considered for this position, candidates must possess a High School Diploma and demonstrate excellent organizational, interpersonal, and communication skills. A strong customer service orientation and basic proficiency in word processing and database applications are essential. The ability to manage multiple tasks efficiently in a collaborative environment is also required.

Preferred Qualifications:
Intermediate knowledge of scheduling software and appointment management systems is preferred.

NYU Winthrop is an equal opportunity employer committed to diversity and inclusion in all aspects of employment. We encourage all qualified individuals to apply.



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