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Clinical Triage Specialist

2 months ago

Marietta, Georgia, United States Randstad Full time
Job Summary

We are seeking a skilled Clinical Triage Specialist to join our team at Randstad. As a Clinical Triage Specialist, you will play a critical role in assessing patients' symptoms and determining the appropriate level of care needed.

Key Responsibilities
  • Assess Patient Symptoms: Evaluate patient symptoms via telephone and provide medical guidance to ensure the best possible outcome.
  • Provide Medical Advice: Offer medical advice, instructions, and recommendations to patients, utilizing excellent customer service skills.
  • Record Patient Interactions: Accurately record all patient interactions in the EMR system, maintaining confidentiality and adhering to HIPAA guidelines.
  • Triage and Prioritize Care: Use clinical judgment to evaluate the urgency of patient conditions and prioritize care based on the severity of symptoms.
Requirements
  • Experience: 2 years of experience in a clinical or healthcare setting.
  • Education: High school diploma or equivalent required.
  • Skills: Strong communication and customer service skills, ability to work in a fast-paced environment, and proficiency in medical terminology.
What We Offer

As a Clinical Triage Specialist at Randstad, you will enjoy a comprehensive benefits package, including health insurance, an incentive and recognition program, and 401K contribution (based on eligibility). We are an equal opportunity employer and welcome applicants from diverse backgrounds.