Service Ambassador

4 weeks ago


Plano, Texas, United States Asbury Automotive Full time
About Asbury Automotive Group

We are a Fortune 500 company and one of the largest franchised automotive retailers in the United States. Our mission is to redefine the traditional dealership model through innovative technologies and a commitment to our team members, guests, and partners.

Job Summary

We are seeking a Service Valet to join our team. As a Service Valet, you will be the initial contact for arriving service customers, greeting them in a timely and friendly manner, and checking them in for their appointment.

Key Responsibilities
  • Greet customers in a timely and friendly manner, obtaining vehicle information at the customer's vehicle when possible.
  • Assist the Service Advisor in helping customers while maintaining organization in the service drive.
  • Move customer vehicles from the service drive to the shop in a safe and secure manner.
  • Retain keys according to departmental safeguard procedures.
  • Actively promote effective working relationships with associates and departments in the dealership.
  • Follow dealership-specific procedures for active vehicle delivery of the customer's vehicle, resulting in return visits and admirable Customer Satisfaction Index.
  • Readily assist fellow dealership personnel in completing the work necessary to ensure full functioning of the dealership.
  • Ability to work outdoors and on your feet for extended periods of time.
  • Ability to operate a manual transmission is highly preferred.
  • Must be a minimum of eighteen years of age.
  • Must have a valid driver's license.
  • Must be able to pass pre-employment screening (background and drug test).
Benefits
  • Weekly pay
  • Paid holidays & paid time off
  • Deferred Holiday Pay Match
  • Paid training
  • Stock Awards (select management and front-line team members eligible)
Insurance and Retirement
  • Insurance: medical, vision, dental, accident, critical illness, and hospital indemnity plans
  • Up to 12 weeks paid pregnancy leave (disability leave)
  • Paid Parental Leave
  • Health savings
  • Flex spending accounts (tax-free)
  • Short-term and Long-term disability plans
  • Life Insurance (Whole Life and Term)
  • 401k with company match
Learning, Tuition Assistance, and Career Development
  • Digital career path tool to assist with career development
  • Continuous training through Asbury's Internal Learning Management System
Additional Advantages
  • Student loan relief resources
  • Employee assistance program
  • Employee discounts on parts and service repairs
  • Scholarship awards
  • Opportunities to join our community service initiatives, which includes paid volunteer hours
  • Aggressive Employee referral program with bonus opportunities

We are an equal opportunity employer and provide equal employment opportunities to all individuals regardless of their race, color, religion, sex, national origin, age, disability, pregnancy, sexual orientation, gender identity, genetic information, or any other protected category as defined by applicable laws.



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