Operational Excellence Lead
4 weeks ago
As a key member of the Operational Excellence team at Plymouth Rock Assurance, the successful candidate will lead the implementation of process reengineering initiatives to drive business growth and improvement.
With a focus on Lean and Six Sigma methodologies, this role will facilitate workshops, educate colleagues, and lead cross-functional teams to achieve operational excellence.
Key Responsibilities:
- Identify and prioritize operational improvement initiatives to enhance the customer and colleague experience.
- Develop and implement process reengineering strategies to drive business growth and improvement.
- Collaborate with cross-functional teams to achieve operational excellence.
Requirements:
- Masters degree or equivalent experience in operations/process reengineering.
- Lean Six Sigma Black Belt Certification preferred.
- Experience with intelligent automation tools and change management.
Plymouth Rock Assurance is a leading insurance company in the Northeast and mid-Atlantic regions, with a reputation for service and a commitment to employee empowerment and customer loyalty.
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