Colleague Functional and Technical Expert

1 week ago


San Diego, California, United States Strata Information Group Full time
Key Responsibilities:
  • Provide expertise in Ellucian Colleague, demonstrating a deep understanding of the system's functionalities and configurations.
  • Collaborate with cross-functional teams to analyze business requirements and implement solutions within the Ellucian Colleague environment.
  • Conduct system assessments, troubleshoot issues, and provide effective resolutions to ensure optimal system performance.
  • Analyze current business processes and make suggestions to utilize various technological tools to help improve business processes.
  • Stay informed about industry best practices, updates, and advancements related to Ellucian Colleague.
  • Act as a subject matter expert and provide guidance to clients on Colleague-related matters.

Required Qualifications:
  • 5 or more years working within the Higher Education Industry.
  • 5 or more years of experience working with Ellucian Colleague, demonstrating advanced user proficiency.
  • Experience in a consulting capacity, focusing on enhancing business process and creating efficiency.
  • Ability to troubleshoot technical and functional issues within Colleague.
  • Exceptional oral and written communication skills and a proven customer service approach
  • The ability to travel up to 25%

Benefits:
  • The salary range for this position is $90,000 - $125,000, depending on skills and location.
  • Health, vision, dental & life insurance.
  • Short & long term disability.
  • Paid parental leave.
  • 3 weeks vacation, sick leave, paid holidays.
  • 401(K) with a 5% employer contribution.

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