Pet Care Coordinator

4 weeks ago


Carmel, Indiana, United States Banfield Full time

Job Summary

We are seeking a highly skilled and compassionate Client Service Coordinator to join our team at Banfield Pet Hospital in Carmel, IN.

Key Responsibilities

  • Drive the flow of clients and pets through the hospital, maximizing the productivity of the veterinary medical team.
  • Ensure good communication with associates and clients, and coordinate the care of clients and pets in a happy, welcoming, friendly and efficient manner.
  • Actively recruit new clients by promoting hospital services and route the flow of clients and pets to ensure superior client care and maximum productivity of the veterinary medical team.
  • Provide professional, efficient and exceptional service at all times, including educating clients about their pet's health and hospital services.
  • Manage the finances by maintaining accurate balances and utilizing proper opening and closing procedures.

Requirements

  • High School Diploma or equivalent preferred.
  • One year related experience required with customer service preferred.
  • Medical background (veterinary technician, human healthcare, pharmaceutical, etc.) with medical terminology training is preferred.

About Banfield

Banfield Pet Hospital is a leading provider of veterinary care, dedicated to the health and well-being of pets and their families. We offer a supportive and collaborative work environment, with opportunities for professional growth and development.


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