Server - The Residence at Glastonbury

5 days ago

Glastonbury, Connecticut, United States LCB Senior Living Full time

Job Summary

We are seeking a skilled Server to join our team at The Residence at Glastonbury, a part of LCB Senior Living. As a Server, you will provide exceptional customer service and promote a restaurant-style dining atmosphere for our residents.

Key Responsibilities

  • Provide a high level of customer service and promote a restaurant-style dining atmosphere.
  • Work closely with the Culinary Services Director and/or Executive Director to keep residents satisfied with food and dining programs.
  • Set tables in accordance to LCB standards.
  • Serve residents and guests beverages as requested.
  • Review daily menu with residents.
  • Takes and delivers accurate meal orders to residents and guests.
  • Remove used or soiled plates, utensils, glasses, linen from the dining room as needed.
  • Assist with preparation and execution of dining enhancement programs.
  • Adhere to Quality Enhancement standards and standard food safety practices.
  • Assist with preparation and execution of special events, banquets, and theme meals.
  • When applicable acquaint new residents with menus, seating, and dining options and hours.
  • Clean and sanitize carpet, tables, chairs, condiment containers, and equipment used in the dining room.
  • Communicate resident likes and dislikes to food service director and/or dining room manager for menu planning purposes and resident satisfaction.
  • Create a strong sense of team work and cooperation among all staff.
  • Attend pre-meal stand up held for all dining and kitchen staff.

Requirements

  • Knowledge, Skills and Abilities: The ability to respond calmly to emergency situations is essential. Strong organization and time management skills The ability to communicate in English both orally and in writing is essential. Focused and dedicated to provide excellent customer service Able to handle multiple jobs and priorities
  • Education: Less than High School education
  • Physical Demands: Finger and hand dexterity to handle and manipulate instruments and equipment. Visual and auditory acuity. Must be able to lift a minimum of fifteen (25) lbs. and be able to carry objects. Must be able to push and pull carts, and continuously walk, sit and stand. Must be able to turn, crouch, kneel, stoop, bend below waist, and reach above shoulder height as tasks dictate. Must use good body mechanics. Must be able to type and use a computer.

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