Automotive Service Director

4 weeks ago


Southington, Connecticut, United States Midas - AMG Enterprises Full time
Job Description

Midas - AMG Enterprises is seeking a highly skilled Automotive Service Manager to oversee the daily operations of our busy Automotive Repair Shop. As a key member of our team, you will be responsible for managing and directing our team of technicians, ensuring exceptional customer service, and driving sales growth.

Key Responsibilities:
  • Deliver outstanding customer service, listening to and consulting with customers to meet their needs.
  • Oversee complete vehicle inspections, making comprehensive recommendations and building computerized repair orders.
  • Deliver and discuss pricing estimates with customers, promoting shop service specials.
  • Lead, manage, and train our team, ensuring alignment with our company's vision, purpose, core values, and employee creed.
  • Supervise up to ten employees, overseeing technicians' inspections, diagnosing, and repairing domestic, European, and Asian cars and light trucks.
  • Maintain inventory counts and ensure the overall cleanliness and organization of the facility.

Requirements:
  • A minimum of 2 years of store or service manager experience.
  • General automotive knowledge.
  • Excellent customer service disposition.
  • Good communication skills.
  • Leadership ability.
  • Team building skills.
  • Ability to work a flexible retail schedule, including weekends, evenings, and holidays.
  • Valid driver's license.

About Us:

Midas - AMG Enterprises is a dynamic, sales-driven environment that strikes the perfect balance between corporate efficiency and the warmth of a family-owned business. We offer a supportive team environment, ongoing training and development opportunities, and a competitive benefits package. If you're a motivated and organized professional looking for a challenging role in automotive repair, we encourage you to apply.



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