Medical Office Representative

3 days ago


GatesNorth Gates, New York, United States Novant Health Full time
Medical Office Representative Job Summary:

About the Role:

The Medical Office Representative is responsible for providing exceptional patient service, maintaining accurate records, and ensuring compliance with regulatory requirements. This role requires strong communication skills, attention to detail, and ability to work effectively in a fast-paced environment.

About Novant Health:

We are a leading healthcare provider in the region, committed to delivering remarkable patient experiences in every dimension, every time. Our team members are part of an environment that fosters teamwork, member engagement, and community involvement.

Key Responsibilities:

  • Provide exceptional patient service and respond to patient inquiries
  • Maintain accurate and up-to-date records
  • Ensure compliance with regulatory requirements and standards
  • Communicate effectively with patients, families, and healthcare teams

Requirements:

  • High School Diploma or GED required
  • Minimum one year experience in patient access, registration, billing, cash collection, insurance, and/or pre-certification in a medical environment preferred
  • Excellent interpersonal and communication skills
  • Able to maintain confidentiality and handle sensitive information

Estimated Salary: $48,000 - $68,000 per year

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