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Compensation and Benefits Coordinator

2 months ago

Blacksburg, Virginia, United States BambooHR Full time
Job Overview

Role Summary

As a Payroll Expansion Specialist at BambooHR, you will empower our clients to excel in their operations. Your role will involve educating them about advanced software functionalities and recommending suitable products, all while ensuring a remarkable customer experience. This position perfectly merges customer support with sales, eliminating the need for cold outreach. Additionally, you will collaborate with a talented team dedicated to your success.

Key Responsibilities

  • Swiftly addressing customer inquiries and proactively engaging with clients at significant milestones.
  • Identifying and promoting the appropriate products to clients who could benefit from enhanced services.
  • Utilizing your organizational and prioritization skills to manage a dynamic pipeline of 60-80 customer sales opportunities effectively.
  • Conducting product demonstrations to illustrate functionality to clients.
  • Communicating with clients through various channels.
  • Regularly assessing and enhancing your lead-to-close ratio, persistence, call quality, and customer satisfaction metrics.
  • Collaborating with other customer-facing teams to ensure comprehensive care for each client.
  • Maintaining full-time engagement during standard business hours.

Qualifications

  • Proven experience in sales or customer success roles.
  • Strong collaboration and negotiation skills, enabling effective communication.
  • Exceptional written and verbal communication abilities.
  • Capability to convey the value of additional products through online demonstrations and communication.
  • A positive and approachable demeanor when interacting with clients.
  • Willingness to relocate if necessary.

Preferred Attributes

  • Residing within a reasonable commuting distance.
  • Highly motivated and self-directed.
  • Possessing a positive mindset and resilience.
  • Team-oriented with a focus on collective success.
  • Open to feedback and capable of implementing suggestions.

What We Offer

  • Company Culture: Recognized by various organizations for our outstanding workplace environment.
  • Impactful Work: We value individuality and provide opportunities for growth and creativity.
  • Time Off: Generous paid time off and holidays, along with unique vacation incentives.
  • Health Benefits: Comprehensive medical, dental, and vision plans.
  • Retirement Planning: 401(k) with company matching and access to financial planning resources.
  • Financial Education: Subscription to financial literacy programs.
  • Community Engagement: Opportunities to contribute to community service initiatives.
  • Educational Support: Assistance with educational expenses for current or former students.

About BambooHR

Our mission is to liberate individuals to engage in meaningful work. Our software is beloved by users, and our workplace is celebrated for its positive atmosphere. We take pride in our team’s efforts to create impactful solutions for HR professionals and employees globally.

BambooHR is committed to inclusivity and will provide reasonable accommodations for individuals with disabilities throughout the hiring process. If accommodations are needed, please inform your recruiter.

BambooHR is an Equal Opportunity Employer.