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Bugs Byte Client Support Specialist
2 months ago
Client Support Specialists - Role Overview
About Us ...
- Bugs Byte is a family-owned pest management firm dedicated to delivering environmentally responsible pest control solutions. With over five decades of service, we cater to both residential and commercial clients across the region. For more information, visit our website.
- Engage with clients regarding our diverse range of services [including pest management, lawn care, termite control, etc.]
- Accurately document client inquiries and provide timely, courteous assistance.
- Coordinate service appointments, manage technician schedules, and collaborate with your team to ensure client satisfaction.
- Maintain effective communication with service technicians, sales personnel, and management.
- A minimum of 2 years of relevant experience.
- Proficient in Microsoft Office Suite.
- Exceptional phone etiquette - capable of communicating confidently and professionally with clients, colleagues, and management.
- Highly organized with a keen attention to detail and strong multitasking abilities.
- Motivated to learn and develop professionally.
- Starting compensation of $17 per hour.
- Comprehensive health benefits: Medical, Dental, Vision, and GAP Insurance.
- Employer contributions towards employee medical insurance premiums.
- Employer-paid life insurance for employees.
- 401(k) Retirement Savings Plan with Employer Matching.
- Optional financial protection products available at employee's expense, including Short Term Disability, Long Term Disability, and Life Insurance for employees and their families.
- Extensive paid training on the job.
- Business casual work environment.
- Visit our careers page to explore available positions.
We are excited to welcome new talent to our growing family at Bugs Byte.
