Operations Service Manager
8 hours ago
Are you a seasoned leader with a passion for driving business results? Do you thrive in fast-paced environments where organization and efficiency are key to success?
We're seeking an experienced Operations Service Manager to join our team at Burlington, a leading off-price retailer. As a key member of our store leadership team, you'll be responsible for managing the overall operations of the store, including customer service, cash handling, and inventory management.
Key Responsibilities:
- Manage the Customer Service and Cashier teams to ensure exceptional customer experiences and compliance with company policies and standards.
- Provide guidance and coaching to Customer Service Supervisors to drive sales growth and customer satisfaction.
- Oversee the receiving process, including inventory management, transfers, and debits.
- Support the Store Manager in areas such as staffing, sourcing, interviewing, training, and succession planning.
- Assist in the management of other store operations areas as needed.
Requirements:
- 3+ years of Retail Management or Store Operations experience at an Off Price, Big Box, Specialty, or medium to large-sized, multi-unit retail organization.
- Ability to work a flexible schedule, including early mornings, nights, weekends, and holidays.
- Comfortable utilizing scheduling and reporting computer software.
- Ability to lift and move boxes weighing up to 40 lbs.
What We Offer:
- Competitive wage and flexible hours.
- Associate discount and benefits package, including medical, dental, and vision coverage.
- Opportunities for career growth and development.
Burlington is an equal opportunity employer committed to workplace diversity. If you're a motivated and results-driven leader looking for a new challenge, we encourage you to apply for this exciting opportunity.
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