Customer Service Coordinator
7 days ago
As a skilled Customer Service Representative, you will play a vital role in driving delivery performance and serving as the voice of the customer to communicate requirements with our Operations Team. This is an excellent opportunity for someone who is passionate about delivering exceptional customer service and has experience working in a fast-paced manufacturing environment.
We estimate this role to be paid around $60,000 - $80,000 per year, depending on qualifications and experience. If you are a motivated individual who thrives in a team environment, we encourage you to apply.
About the Role
This CSR position is responsible for managing assigned customer accounts, communicating with internal cross-functional teams, and meeting on-time delivery goals. The ideal candidate will have a minimum of 2 years' experience in customer service or management, a Bachelor's Degree preferred, and excellent communication skills.
The successful applicant will work closely with customers to deliver current forecast and demand information, aid in planning, and resolve past due invoices. They will also participate in daily production meetings and departmental team meetings to positively impact service levels, safety, and quality.
This is an exciting opportunity for someone who wants to make a real difference in the customer experience and grow their career with a dynamic company.
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