Tech Services Specialist
22 hours ago
We are seeking a highly skilled Tech Services Specialist to join our team at McDermott. As a key member of our IT department, you will be responsible for providing technical support to our onshore construction team, ensuring the high availability of IT infrastructure, and collaborating with third-party vendors to ensure smooth operation of our IT systems.
Key Responsibilities- Technical Support: Provide troubleshooting and technical support to the onshore construction team, identifying and implementing practical solutions to hardware and software issues.
- IT Infrastructure Management: Ensure the high availability of IT infrastructure for all onshore construction projects, conducting regular system audits to ensure security and compliance with industry regulations.
- Network Management: Manage and maintain local networks, firewalls, and routers, collaborating with third-party vendors to ensure smooth operation of the IT infrastructure.
- Inventory Management: Create and maintain hardware and software inventory, providing training and support to end-users on IT systems and protocols.
- Project Collaboration: Work with the project management team to ensure successful delivery of IT projects.
- Education: Degree in Information Technology, Computer Science, or a related field.
- Experience: At least 5 years of experience providing IT support in the EPCI industry.
- Skills: In-depth knowledge of EPCI industry-specific software and applications, experience with industrial network design and configuration, certification in any of the following: Cisco Certified Network Associate (CCNA), CompTIA Network+, Microsoft Certified Solutions Expert (MCSE), or ITIL Foundation.
- Soft Skills: Strong communication, problem-solving, and analytical skills, ability to work collaboratively with cross-functional teams, willingness to travel to various job sites for on-site support.
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