Senior Consumer Loan Specialist

2 weeks ago

Arnold Missouri, United States Republic Finance Full time
About Republic Finance

We are a leading provider of consumer loans, dedicated to serving our customers and giving back to our community. With over 70 years of experience, we have helped our customers meet their personal finance goals by offering a variety of consumer loans and flexible lending options.

Job Summary

We are seeking a highly motivated and experienced Sr. Consumer Loan Specialist to join our team. As a key member of our branch, you will be responsible for originating consumer loans, completing loan applications, and developing strong customer relationships. You will also assist the Branch Manager with daily operational tasks and set a positive example for other team members.

Key Responsibilities
  • Evaluate customer needs to recommend the best consumer loan and voluntary product solutions.
  • Complete loan applications, proposals, and offers for new borrowers and follow up with pending applicants.
  • Assist potential borrowers by explaining the loan process, answering questions regarding loan products and loan processing.
  • Take ownership of customer concerns and work with management to formulate and execute strategies for potential problem loans.
  • Closely meet or exceed loan goals.
  • Responsible for day-to-day servicing of an ever-growing, complex consumer loan portfolio.
  • Apply analytical skills to quickly and efficiently resolve any customer issues.
  • Effectively build trust with customers and internal staff by embodying and demonstrating the philosophy of the organization, including core values, company policies, operational procedures, and compliance.
Requirements
  • High school diploma or equivalent.
  • Minimum of 2 years of experience in a goal-oriented, incentive-based sales role.
  • 1+ years of experience in the consumer finance industry preferred.
  • Professional demeanor, positive attitude, strong communication, and customer relations skills.
  • Ability to work well independently, as well as a dedicated team member.
  • Ability to work in a fast-paced environment and successfully navigate priorities.
  • Proficiency with Windows and Microsoft Office Suite.
  • Valid driver's license, reliable transportation, and auto insurance.
  • Willingness to comply with our company policy regarding employment credit check, background checks, and drug screening.
  • Ability to meet the eligibility requirements for insurance licensing in order to sell voluntary insurance products.
Benefits
  • Competitive compensation and benefits package.
  • Health, dental, and vision insurance.
  • 15 days of Paid Time Off (PTO) to start + 1 additional personal day.
  • 401k + employer match.
  • Company-provided Life Insurance & Long Term Disability.
  • Employee Assistance Program - Confidential mental health support.
  • Monthly incentive bonus pay.
  • Internal promotions.

Republic Finance, LLC is an Equal Opportunity Employer and does not discriminate on the basis of race, sex, color, religion, national origin, age, disability, or veteran status in employment opportunities and benefits. Republic Finance, LLC maintains a Drug-Free Workplace.

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