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Assistant Shift Manager

2 months ago

Evansville, Indiana, United States Bally's Dover Casino Resort Full time

Job Summary:

Bally's Dover Casino Resort is seeking a highly skilled and experienced Assistant Shift Manager to join our Slot Operations team. As a key member of our management team, you will be responsible for overseeing the daily operations of our slot machines and ensuring that our guests have an exceptional gaming experience.

Key Responsibilities:

  • Implement and enforce company policies and procedures related to slot machine operations.
  • Supervise and train slot personnel to ensure they are providing excellent customer service and adhering to company standards.
  • Monitor and analyze slot machine performance to identify areas for improvement and implement changes to increase revenue.
  • Collaborate with other departments to ensure seamless operations and excellent guest experience.
  • Manage and maintain accurate records and reports related to slot machine operations.

Requirements:

  • Bachelor's degree in a related field or equivalent experience.
  • At least 2 years of experience in a slot operations or management role.
  • Excellent leadership and communication skills.
  • Ability to work in a fast-paced environment and make sound decisions quickly.
  • Proficiency in Microsoft Office and ability to learn new software systems.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.
  • Recognition and rewards for outstanding performance.

Language Skills:

Ability to read, write, and speak effectively in English.

Mathematical Skills:

Ability to calculate figures and amounts accurately.

Computer Skills:

Proficiency in Microsoft Office and ability to learn new software systems.

Access to Gaming Facility:

Yes

Access to Sensitive Materials:

Yes