Director of Program Development

1 month ago

Bryn MawrSkyway, Washington, United States Visiting Angels Full time
Job Overview

We are seeking a highly skilled and experienced Director of Program Development to join our team at Visiting Angels. This key role will play a critical part in the development and management of supportive education and training for our franchise system.

Key Responsibilities:

  • Develop and implement programs and projects to enhance the care and services provided by our franchise owners.
  • Establish and promote strategies to improve the quality of care and services.
  • Collaborate with the operations team to identify franchisees' needs and develop solutions.
  • Build relationships with franchisees through regular communication and support.
  • Stay up-to-date with industry trends and best practices to inform program development.
  • Work closely with the marketing team to review and evaluate resources.
  • Maintain high standards of customer service and resolve issues promptly.
  • Conduct webinars and presentations at regional meetings and business builders as needed.
  • Attend annual conferences and stay informed about industry developments.

Requirements:

  • Bachelor's degree in nursing or a related healthcare field.
  • Active RN license with 10 years of clinical experience in acute care or post-acute care.
  • Minimum 5 years of experience in the home care industry, with leadership and supervisory experience a plus.
  • Experience creating and developing new training curricula and enhancing established training content.
  • Proficiency in Microsoft Office applications and ability to learn new systems.
  • Exceptional written and oral communication skills, with ability to build rapport and relationships with franchisees.
  • Strong team-building skills and ability to motivate others.
  • Ability to work independently and prioritize tasks effectively.

Working Conditions:

  • Remote position working from home office.
  • Must be able to lift, push, or pull items weighing up to 10 lbs.
  • Must be able to perform tasks involving a combination of sitting, standing, bending, reaching, stooping, walking, twisting, and climbing stairs.

About Visiting Angels:

We are the franchisor for the Visiting Angels brand, one of the nation's largest and most recognized brands in senior home care. We value our franchisees, their caregivers, and the individuals who receive care. We offer a generous benefits package, including health plans, life insurance, and a 401(k) retirement plan with company match.

We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based on job-related reasons, regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.

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