Video Conferencing Solutions Specialist

5 days ago


San Antonio, Texas, United States Sekon Full time
Job Overview

Sekon is a leading provider of large-scale health IT programs supporting federal government customers, including the Defense Health Agency (DHA). We are seeking a Video Conferencing Solutions Specialist to join our innovative team in San Antonio, TX.

Key Responsibilities
  • VTC/SVTC Support and Maintenance: Install, configure, and maintain VTC/SVTC hardware and software to support DHA's video conferencing needs.
  • Room Facilitation and IT Support: Provide on-site VTC/SVTC support, including scheduling, call setup/connection, troubleshooting, and continuous attendance support as needed.
  • Meeting and Event Support: Deliver VTC/SVTC support for organizational events such as All Hands meetings, Town Halls, and other special functions or conferences.
  • Customer Support and Troubleshooting: Assist with troubleshooting of video and audio-conferencing equipment and provide customer support for VTC/SVTC users.
Requirements
  • Bachelor's degree in Computer Science, Engineering, or a related field.
  • Active DoD Secret Clearance required.
  • Strong consulting and communication skills with demonstrated ability to work collaboratively across fast-paced and dynamic teams.

This role requires strong technical skills in video conferencing support, attention to detail, and the ability to work in a collaborative environment. The ideal candidate will have a strong understanding of Joint Health Service Support or Defense Health Agency processes and superior verbal and written communication skills.

About Sekon

With over 25 years of experience, Sekon specializes in providing large-scale health IT programs in support of federal government customers. Our vision is 'To be the premier management and technology consulting firm providing solutions that improve quality of life and work.'



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