Holistic Experience Ambassador

6 days ago


New York, New York, United States Remedy Place Full time
About Remedy Place

At Remedy Place, we're redefining the concept of social self-care. Our luxury wellness club offers a unique space where individuals can prioritize their well-being without sacrificing social connections. By providing holistic experiences and luxurious amenities, we empower our members to achieve balance, peak performance, and stress relief in an exclusive setting.

The Role

We're seeking a skilled Remedy Concierge to join our team at one of our club locations. As the first point of contact for guests and members, you'll be responsible for ensuring their comfort, satisfaction, and safety during their visits. This role requires exceptional customer service skills, a keen eye for detail, and the ability to thrive in fast-paced environments.

Key Responsibilities:
  • Create a positive impression on guests through exemplary service, warmth, and hospitality
  • Manage front desk operations, including scheduling services, checking in, and checking out guests
  • Timely answer phone and text messages with accurate responses to questions about services, memberships, and club operations
  • Assist with administrative tasks, such as giving club tours and maintaining CRM system knowledge
Requirements:
  • Excellent customer service skills and a consistently positive attitude
  • Basic knowledge of holistic self-care services and products
  • Strong interpersonal skills for interacting with high-profile clientele
  • Solution-oriented and self-motivated with a strong work ethic

Estimated salary: $20-$24 per hour (United States)



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