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Customer Service Representative

2 months ago

Marquand, Missouri, United States Indianapolis Zoo Full time

Join the Indianapolis Zoo Team

About the Role:

We are seeking a highly motivated and customer-focused individual to join our Guest Services team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional service to our guests, ensuring their experience is memorable and enjoyable.

Key Responsibilities:

  • Provide excellent customer service to guests, responding to their inquiries and resolving any issues in a timely and professional manner.
  • Operate a cash register and process transactions accurately and efficiently.
  • Assist with the operation of attractions and rides, ensuring a safe and enjoyable experience for guests.
  • Collect and record educational data, supporting our conservation efforts and providing valuable insights for our team.

What We Offer:

As a member of our team, you will have the opportunity to work in a dynamic and fast-paced environment, surrounded by a passionate and dedicated team. You will also have access to ongoing training and development opportunities, helping you to grow and succeed in your role.

Requirements:

  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing situations.
  • Basic math skills and accuracy when handling cash and operating a cash register.
  • Ability to lift up to 25 pounds and stand for long periods.

Why Join Us?

The Indianapolis Zoo is a world-class institution, dedicated to inspiring a love of nature and promoting conservation efforts. As a member of our team, you will be part of a dynamic and passionate community, working together to make a positive impact on the world.