Order Entry Specialist
2 days ago
The Order Entry Specialist is responsible for processing customer orders in a timely and accurate manner, ensuring that all orders meet the company's policies and guidelines.
Key Responsibilities:
- Enter and process customer orders
- Work with the Accounting department to establish or revise terms per customer requests
- Ensure orders on credit hold are reviewed and released in a timely manner
- Collaborate with the Shipping department to ensure orders are processed efficiently
- Verify each order contains correct promotions and rebate codes
- Review backlog regularly to ensure all orders are fulfilled in a timely manner
- Open service orders for new/used/rental units prior to shipping
- Perform warehouse transfers
Requirements:
- High school diploma or GED required
- Associates/ Bachelor's degree in related field preferred, but not required
- Proficiency in Microsoft Office Suite
- Excellent communication skills, both written and verbal
- 3-5 years of experience in customer service or purchasing/order processing
- Knowledge of export control and law preferred
- Strong problem-solving and research skills, ability to multi-task
- Experience working in a fast-paced, team environment, and positive attitude
TestEquity is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
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