Experience Retail Team Lead with Guest Service Expertise

3 weeks ago


Folsom, United States SeaQuest Full time
About the Role

We are seeking an experienced retail team lead to join our team at SeaQuest. As a key member of our operations, you will be responsible for delivering exceptional guest experiences while driving sales and ensuring operational excellence.

Job Description

The successful candidate will have:

  • A proven track record in retail management, preferably in a theme park or attraction environment
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with guests, colleagues, and vendors
  • Strong problem-solving and conflict resolution skills, with the ability to think critically and make sound decisions
  • Ability to work effectively in a fast-paced environment, prioritizing tasks and managing multiple responsibilities simultaneously
  • Knowledge of POS systems and inventory management procedures

In addition to your technical skills, we are looking for someone who is:

  • Able to work collaboratively as part of a high-performing team, providing support and guidance to colleagues when needed
  • Able to communicate effectively with guests, providing excellent customer service and resolving issues promptly
  • Patient, friendly, and approachable, with a positive attitude and a willingness to go above and beyond to deliver an exceptional guest experience
What We Offer

In return for your hard work and dedication, we offer:

  • A competitive salary of $55,000 per year
  • A comprehensive benefits package, including medical, dental, and vision coverage
  • A 401(k) retirement plan with company match
  • Opportunities for professional growth and development, including training and education assistance
  • A dynamic and supportive work environment, with a focus on teamwork and collaboration
Schedule and Work Environment

This is a full-time role, requiring a commitment to working Monday through Friday, weekends, and holidays. You will be based at our SeaQuest location, where you will have access to a range of amenities and services designed to support your well-being and productivity.



  • Folsom, United States SeaQuest Full time $18 - $20

    Offer specials promoted by SeaQuest, explain products in the gift shop and, assist customers with selecting merchandise.Assist with inventory.Ensure store visual merchandising and presentation standards are implementedUp-sell products and activities to elevate the guest experience.Required to work with animals.Help create shift schedules for department...


  • Folsom, United States Nothing Bundt Cakes Full time

    Are you tired of working late night and early mornings? Are you looking for consistent part-time work while completing school or other commitments? Nothing Bundt Cakes in Folsom is the place for you!Why Us?No early morning or late evening shifts. The bakery closes at 6pm Mon-Sat and 4pm on Sundays. Cake is fun!!! Work with a tight knit group in a positive...


  • Folsom, California, United States The Wolff Resident Experience Company Full time

    Transforming Senior Living CommunitiesWe are seeking a highly skilled and dedicated Housekeeping Team Member to join our team at The Wolff Resident Experience Company. As a key member of our housekeeping staff, you will play a vital role in ensuring the highest standards of cleanliness and comfort for our residents.About the RoleThe ideal candidate will have...


  • Folsom, California, United States Folsom Fairfield Inn & Suites by Marriott Full time

    Job OverviewWe are seeking a highly skilled Customer Service Representative to join our team at the Folsom Fairfield Inn & Suites by Marriott. As a key member of our front desk staff, you will be responsible for providing exceptional guest service and ensuring a memorable experience for our visitors.


  • Folsom, California, United States Spirit Halloween Full time

    **Welcome to Spirit Halloween**We are a fun and fast-paced seasonal retailer that specializes in Halloween merchandise. As a Sales Associate, you will play a critical role in delivering exceptional customer experiences and driving sales growth.**What You'll Do*** Provide top-notch customer service, responding promptly to guest inquiries and resolving issues...

  • Retail Team Member

    7 days ago


    Folsom, Pennsylvania, United States Wawa Full time

    We're seeking a skilled Retail Team Member to join our team at Wawa. As a Retail Team Member, you'll have the opportunity to work in a dynamic and fast-paced environment where no two days are ever the same. With an estimated salary of $40,000-$55,000 per year, this role offers excellent compensation and benefits.About the RoleThis is an exciting opportunity...

  • Team Lead

    7 days ago


    Folsom, California, United States Capriotti's Folsom East Bidwell Full time

    **About the Role:**We are seeking a highly motivated and experienced Shift Lead to join our team at Capriotti's Folsom East Bidwell. As a Shift Lead, you will be responsible for ensuring exceptional quality and service standards in a fast-paced environment.**Key Responsibilities:Delegate tasks and responsibilities to team members to ensure efficient...


  • Folsom, California, United States The Wolff Resident Experience Company Full time

    Your Key ResponsibilitiesCleaning and Maintenance: Ensure residences sparkle and shine by cleaning bathrooms, kitchens, mopping floors, vacuuming carpet, and performing other tasks as required.Customer Service: Engage with residents, families, guests, and co-workers in a friendly and professional manner, providing exceptional customer service.Safety and...


  • Folsom, California, United States Big 5 Full time

    About Big 5Big 5 is a leading sporting goods retailer offering a wide range of products for outdoor enthusiasts and athletes. As a Retail Sales Associate at Big 5, you will play a critical role in ensuring customers have an exceptional shopping experience.Salary: $12-$15 per hourJob Description:We are seeking a motivated and customer-focused individual to...

  • Sales Associate

    3 weeks ago


    Folsom, California, United States Carter'sOshKosh Full time

    Carter's is a leading North American apparel retailer specializing in clothing for babies and young children. We're committed to creating a diverse and inclusive environment where our associates can grow and succeed.Job Summary:We're seeking a Seasonal Sales Associate to join our team. As a Seasonal Sales Associate, you will be the first point of contact for...

  • Operations Team Lead

    3 weeks ago


    Folsom, California, United States Capriotti's Folsom East Bidwell Full time

    Job OverviewWe are seeking a skilled Operations Team Lead to join our team at Capriotti's Folsom East Bidwell. As a key member of our operations team, you will be responsible for ensuring exceptional customer service and maintaining a clean and organized restaurant environment.Key ResponsibilitiesDelegate tasks and assign duties to team members to ensure...

  • Team Lead

    3 weeks ago


    Folsom, California, United States Altitude Trampoline Park Full time

    Job Title: Team Lead - Park Operations ManagerEstimated Salary: $45,000 - $60,000 per year.Job DescriptionWe are seeking a highly motivated and experienced Team Lead to join our team at Altitude Trampoline Park in Folsom, CA. As a key member of our operations team, you will play a vital role in ensuring the success of our park by leading a team of front-line...


  • Folsom, California, United States KnitWell Group Full time

    About KnitWell GroupKnitWell Group creates modern, feminine, versatile clothing for women with one common style goal: to look and feel confident wherever the day takes them. We empower women to find their authentic self-expression because feeling like yourself is always in style.Here at KnitWell Group, we're busy styling the careers and supporting the lives...

  • Retail Store Manager

    5 months ago


    FOLSOM, United States DXL Full time

    DXL Group, the largest specialty retailer of men's Big + Tall apparel, is looking for a Retail Store Manager who is committed to building long term relationships with our guests by providing an experience that is unmatched by other retailers. #FitForYou WHAT MAKES US DIFFERENT? We are committed to developing our people in order to promote from within We are...


  • Folsom, California, United States Ulta Beauty Full time

    Ulta Beauty Job OpportunityWe are seeking a skilled Retail Sales Associate to join our team at Ulta Beauty. As a Beauty Advisor, you will be responsible for providing exceptional customer service and promoting our products.Job Responsibilities:Making eye contact and greeting each guest entering the storeDetermining each guest's needs and answering questions...


  • Folsom, United States Arbor Lodging Management Full time

    Pay Range: $17.00 / Hour - $17.00 / Hour Full Time associates eligible for full benefits (medical / dental / vision) All associates eligible for Hilton Brand travel discounts Summary: The Front Desk Agent is the first person who greets guests when they walk into the hotel. They are responsible for distributing room keys, registering guests, verifying...


  • Folsom, California, United States Johnson Controls Full time

    We are looking for a Service Support Team Lead to join our Johnson Controls team. As a Service Support Team Lead, you will be responsible for maximizing technical resource productivity and profitability by efficiently scheduling and dispatching Technicians. You will also generate and track customer orders, process shipments, track branch and vehicle...


  • Folsom, California, United States Folsom Fairfield Inn & Suites by Marriott Full time

    About Our TeamFolsom Fairfield Inn & Suites by Marriott is a dynamic and growing hotel chain that values its employees and provides excellent opportunities for career advancement.We are committed to delivering exceptional guest experiences and fostering a positive work environment.Our ideal candidate is a motivated and detail-oriented individual who thrives...


  • Folsom, California, United States Dave & Buster Full time

    Join Our Team: As a Retail Associate and Game Helper at Dave & Busters, you will be part of a dynamic and supportive team that is dedicated to providing an exceptional experience for our guests.Key Tasks:Provide excellent customer service, responding promptly to guest inquiries and resolving issues efficientlyAssist guests with game play, answering questions...


  • Folsom, California, United States Ulta Beauty Full time

    About Ulta BeautyWe are a leading beauty retailer dedicated to providing high-quality products and exceptional customer service.Job DescriptionWe are seeking a talented and motivated Beauty Advisor to join our team. In this role, you will be responsible for delivering an outstanding shopping experience to our guests while driving sales and growth.Key...