Experience Retail Team Lead with Guest Service Expertise
3 weeks ago
We are seeking an experienced retail team lead to join our team at SeaQuest. As a key member of our operations, you will be responsible for delivering exceptional guest experiences while driving sales and ensuring operational excellence.
Job DescriptionThe successful candidate will have:
- A proven track record in retail management, preferably in a theme park or attraction environment
- Excellent communication and interpersonal skills, with the ability to build strong relationships with guests, colleagues, and vendors
- Strong problem-solving and conflict resolution skills, with the ability to think critically and make sound decisions
- Ability to work effectively in a fast-paced environment, prioritizing tasks and managing multiple responsibilities simultaneously
- Knowledge of POS systems and inventory management procedures
In addition to your technical skills, we are looking for someone who is:
- Able to work collaboratively as part of a high-performing team, providing support and guidance to colleagues when needed
- Able to communicate effectively with guests, providing excellent customer service and resolving issues promptly
- Patient, friendly, and approachable, with a positive attitude and a willingness to go above and beyond to deliver an exceptional guest experience
In return for your hard work and dedication, we offer:
- A competitive salary of $55,000 per year
- A comprehensive benefits package, including medical, dental, and vision coverage
- A 401(k) retirement plan with company match
- Opportunities for professional growth and development, including training and education assistance
- A dynamic and supportive work environment, with a focus on teamwork and collaboration
This is a full-time role, requiring a commitment to working Monday through Friday, weekends, and holidays. You will be based at our SeaQuest location, where you will have access to a range of amenities and services designed to support your well-being and productivity.
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