Service Support Team Lead

6 days ago


Folsom, California, United States Johnson Controls Full time

We are looking for a Service Support Team Lead to join our Johnson Controls team. As a Service Support Team Lead, you will be responsible for maximizing technical resource productivity and profitability by efficiently scheduling and dispatching Technicians. You will also generate and track customer orders, process shipments, track branch and vehicle inventories, set up new customer accounts, and work with vendors on invoice and shipment issues.

This is a full-time position with an estimated hourly range of $25-32, depending on experience and qualifications. The ideal candidate will have a minimum of five years of service industry experience managing service operations and/or service scheduling. They must demonstrate solid organizational and attention to detail skills, as well as strong interpersonal skills to effectively communicate with both internal and external clients.

You will also be required to participate in business review meetings by preparing and discussing critical account information pertinent to current profitability status. Researches and follows up on questions identified during the monthly business reviews.



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