Retail Experience Associate
5 days ago
About KnitWell GroupKnitWell Group creates modern, feminine, versatile clothing for women with one common style goal: to look and feel confident wherever the day takes them. We empower women to find their authentic self-expression because feeling like yourself is always in style.Here at KnitWell Group, we're busy styling the careers and supporting the lives of everyday optimists just like you. Express your authentic self and experience endless inspiration, all while enjoying the opportunities and benefits that help you get the most from your career, life, and wardrobe.About the RoleAs a Retail Experience Associate, you are the ultimate brand ambassador. You create authentic connections with customers and guide their shopping journey by offering personalized styling recommendations. You help keep the store looking beautiful by ensuring merchandise is well-organized and in the right place on the sales floor, ready to impress customers. You'll collaborate with your team to create personalized customer experiences and support our always-inviting environment on the sales floor.The Impact You Can HaveIn this role, you'll have the opportunity to:
Connect with customers and listen to their needs to create personalized customer experiences.
Share product knowledge and recommendations to help style the customer.
Use brand behaviors and personalized service to drive brand loyalty.
Uphold the highest visual and operational standards while keeping the focus on the customer.
Use technology to stay informed on company priorities and promotions and provide customers with a seamless omnichannel shopping experience by utilizing available tools.Partner with store leaders to achieve individual goals and daily expectations.Build productive relationships by sharing ideas and being helpful to others.RequirementsYou'll bring to the role Retail Experience or customer-focused experience (preferred)
Brings a hospitality mindset when engaging with customers
Flexible availability - including evenings, weekends, and holidays
Technology proficient and ability to operate a point-of-sale system
Takes initiative in making thoughtful decisions.Estimated Salary:$18.50-$22.00 per hour in Folsom, CABenefits
- Merchandise discount across our brands: 50% off regular-priced merchandise at Ann Taylor and LOFT, plus you may also be eligible for discounts at other KnitWell Group brands.
- Support for your individual development plus opportunity for growth within our family of brands.
- A culture of giving back - opportunities to support our philanthropic partners that benefit local communities.
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