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Customer Service Representative

2 months ago

Denver, Colorado, United States Ameritech Windows Full time
Job Summary

Ameritech Windows is seeking a highly skilled Customer Service Representative to join our team in Denver, CO. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer service and support to our valued clients.

Key Responsibilities:

  • Provide top-notch customer service by addressing customer inquiries, concerns, and complaints in a timely and effective manner.
  • Ensure customer satisfaction by resolving issues with empathy and professionalism.
  • Collaborate with other team members to deliver a seamless customer experience.
  • Develop and maintain a deep understanding of our products and services to effectively communicate with customers.
  • Stay up-to-date on industry trends and best practices to continuously improve customer service delivery.

Requirements:

  • Prior experience in customer-facing roles, preferably in a sales or service environment.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
  • Strong problem-solving skills and attention to detail, with the ability to multitask and prioritize tasks effectively.
  • Ability to work in a fast-paced environment and adapt to changing priorities and deadlines.
  • Passion for delivering outstanding customer service and a commitment to excellence.

About Ameritech Windows:

Ameritech Windows is a leading window replacement company in Colorado, dedicated to providing top-quality products and exceptional customer service to homeowners. With a strong reputation for excellence in the industry, we are committed to delivering superior customer experiences and elevating the homes of our valued customers.