Administrative Support Professional

1 week ago


Danvers, Massachusetts, United States William J Lynch Ins Agency Full time
Job Description:
As an administrative support professional at William J Lynch Ins Agency, you will play a critical role in providing exceptional customer service and support to our clients. Your primary responsibilities will include responding to customer inquiries, resolving issues, and developing and maintaining knowledge of our products and services.

About the Company:
William J Lynch Ins Agency is a small, independent insurance agency dedicated to providing personalized service to our clients. We value our employees and strive to create a positive and supportive work environment. If you are a motivated and results-driven individual who is passionate about delivering exceptional customer service, we encourage you to apply.

Responsibilities:
  • Provide exceptional customer service via phone, email, and in-person
  • Analyze customer issues and develop effective solutions
  • Document and update customer records accurately
  • Collaborate with colleagues to achieve team goals

Requirements:
  • Bachelor's degree in Business Administration, Marketing, or related field
  • 2+ years of customer service experience
  • Excellent written and verbal communication skills
  • Ability to work in a fast-paced environment

Salary: $50,000 - $60,000 per year

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