Customer Success Lead Role at Amazon
5 days ago
Are you a results-driven professional looking for a challenging opportunity? Do you have experience in account management, sales, marketing, buying, customer service, or consulting?
We are seeking a Senior Customer Success Manager to join our team at Amazon. As a key member of our Vendor Services Team, you will work with top vendor partners to drive growth across their businesses on Amazon.com and improve end-customer experience.
Your responsibilities will include acting as the primary point of contact for vendor issues, questions, requests, escalations, and concerns. You will also identify, advise, and execute strategic vendor priorities across marketing, merchandising, and supply chain management.
To succeed in this role, you will need to analyze data from multiple sources and present recommendations to vendors on trends and opportunities. Strong written and verbal communication skills are essential, as well as the ability to manage challenging account goals, problems, and projects.
The estimated salary for this position is between $90,000 and $180,000 per year, depending on location and experience.
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