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Customer Care Specialist
2 months ago
VCA All Pets Animal Hospital Boulder
Client Service Representative
Position Overview:
At VCA All Pets Animal Hospital Boulder, we are seeking a committed individual to take on the role of Client Service Representative. This position is vital in fostering a friendly and effective atmosphere for our clients and their beloved pets.
Key Responsibilities:
- Delivering outstanding customer support by welcoming visitors, managing phone calls, and assisting clients with their needs.
- Coordinating appointment schedules and ensuring timely follow-ups with clients.
- Clarifying service fees, processing transactions, and suggesting appropriate products and services.
- Responding to inquiries regarding pet care and providing educational resources to clients.
- Overseeing medical documentation and maintaining the cleanliness of the facility.
Employee Benefits:
- Comprehensive medical, dental, and vision insurance
- Discounts on pet care services
- Paid time off along with a retirement savings plan
- Life insurance and wellness programs
- Assistance with scholarships and student loan management
Compensation: Competitive hourly wage based on experience, ranging from $13.30 to $15.20.