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Customer Care Specialist

2 months ago


Boulder, Colorado, United States Vcajobs Full time

VCA All Pets Animal Hospital Boulder

Client Service Representative

Position Overview:

At VCA All Pets Animal Hospital Boulder, we are seeking a committed individual to take on the role of Client Service Representative. This position is vital in fostering a friendly and effective atmosphere for our clients and their beloved pets.

Key Responsibilities:

  • Delivering outstanding customer support by welcoming visitors, managing phone calls, and assisting clients with their needs.
  • Coordinating appointment schedules and ensuring timely follow-ups with clients.
  • Clarifying service fees, processing transactions, and suggesting appropriate products and services.
  • Responding to inquiries regarding pet care and providing educational resources to clients.
  • Overseeing medical documentation and maintaining the cleanliness of the facility.

Employee Benefits:

  • Comprehensive medical, dental, and vision insurance
  • Discounts on pet care services
  • Paid time off along with a retirement savings plan
  • Life insurance and wellness programs
  • Assistance with scholarships and student loan management

Compensation: Competitive hourly wage based on experience, ranging from $13.30 to $15.20.