Aviation Community Engagement Specialist

5 days ago


New York, New York, United States Valnet Concept Full time
Job Description

We are seeking an Aviation Community Engagement Specialist to join our team at Valnet Concept. In this role, you will be responsible for engaging with our aviation community across various platforms, fostering meaningful discussions, and ensuring our readers feel informed, valued, and connected to the latest in aviation.

Key Responsibilities:
  • Track contributor output, analyze thread performance, and provide feedback to contributors on quota alignment, thread quality, and engagement strategies.
  • Monitor and participate in community discussions, ensuring active participation and prompt responses from contributors.
  • Collaborate with writers and experts to optimize content tone, structure, and strategy for better thread quality and engagement.
  • Utilize performance data to inform topic selection, content optimization, and engagement strategies, conducting weekly evaluations to adjust tactics as needed.
  • Evaluate contributor and thread performance regularly, identifying top performers and addressing underperformance through data-driven decisions.
  • Work closely with Talent Acquisition to recruit contributors and provide ongoing training focused on engagement, optimization, and brand alignment.
  • Prioritize user feedback and work with IT to enhance platform UI and functionality, streamlining processes like onboarding, training, and payments.
Requirements:
  • A minimum of 3 years of experience in community management, content moderation, or a related field.
  • Proven ability to track performance metrics, analyze data, and optimize content strategies.
  • Strong communication skills, with the ability to coach and guide contributors effectively.
  • Familiarity with content management systems, community engagement tools, and data analytics platforms.
  • Excellent organizational skills with the ability to manage multiple tasks and meet deadlines.
  • Self-motivation, proactivity, and comfort working in a remote, fast-paced environment.
  • Moderate knowledge of aviation industry trends.
  • Ability to work in the US or UK.
Compensation:

$65,000 - $85,000 per year, depending on experience.



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