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Fitness Club Operations Manager

2 months ago

Clinton, Connecticut, United States Bam Fitness Associates Llc Full time
Job Overview

Bam Fitness Associates Llc is seeking a highly motivated and experienced Club Manager to oversee the day-to-day operations of our facility. As a key member of our team, you will be responsible for managing memberships, personnel, and marketing efforts to ensure the success of our health and wellness center.

Key Responsibilities
  • Operational Management: Create and adhere to the operational budget, ensuring the club's financial stability and growth.
  • Marketing and Promotions: Develop and implement effective marketing strategies to attract and retain members, and oversee promotional activities to drive sales and revenue.
  • Membership Sales and Management: Oversee membership sales, promotions, and customer service to ensure a positive member experience.
  • Vendor Relationships: Build and maintain strong relationships with vendors to ensure seamless operations and optimal pricing.
  • Facility Maintenance: Ensure the club is clean, safe, and well-maintained, meeting the highest standards of quality and customer satisfaction.
  • Staff Management: Hire, train, and develop a high-performing team of staff members to deliver exceptional customer service and support.
  • Customer Service: Oversee customer service and resolve issues promptly and professionally, ensuring a positive experience for all members and guests.
Requirements
  • Education: Bachelor's degree in business administration or a related field is preferred.
  • Experience: Previous management experience in a health and wellness setting is required.
  • Skills: Strong understanding of budgets, profit and loss, and revenue; excellent verbal and written communication skills; strong customer service skills.