Gastroenterology Medical Support Specialist

2 weeks ago


Jamestown, United States Corewell Health Full time
Position Overview
As a vital member of our healthcare team, the Medical Support Specialist in Gastroenterology provides essential clinical assistance to healthcare professionals, ensuring the delivery of exceptional patient care services.

Practice Environment
This gastroenterology practice caters to patients with both acute and chronic health conditions. Our clinic serves a diverse patient population, including long-term patients and those seeking one-time consultations for various gastrointestinal issues.

We evaluate a wide range of conditions, from esophageal disorders and pancreatic issues to lower abdominal symptoms, Crohn's disease, Colitis, liver diseases, and cancer.

Team Culture
We believe that a collaborative team environment is key to our success. Our providers, nurses, medical assistants, and patient service representatives work closely together to ensure that our patients receive the highest quality of care.

Leadership is committed to fostering a safe, open, and enjoyable workplace where all team members can thrive.

Key Responsibilities
- Facilitate efficient patient flow by preparing patients for visits and providing necessary services and education as directed by healthcare providers.
- Perform administrative tasks to maintain current and accurate patient information, including managing electronic health records.
- Ensure a clean and safe work environment, reporting any equipment issues to the appropriate personnel.
- Communicate with patients and their families with compassion and respect.
- Collaborate with healthcare team members to ensure continuity and quality of care.
- Collect and monitor patient data, documenting care in accordance with established guidelines.
- Engage in continuous quality improvement initiatives to enhance operational efficiency and service delivery.
- Pursue ongoing professional development to maintain competencies and stay informed about best practices in the field.

Qualifications
- High School Diploma or equivalent required.
- Successful completion of a competency-based orientation program required.
- Preferred: 1 year of relevant experience in a healthcare setting.
- Required certifications to be obtained within 120 days of employment include one of the following: AAMA Certified Medical Assistant (CMA), AMT Registered Medical Assistant (RMA), NHA Certified Medical Assistant (CCMA), NCCT Certified Medical Assistant (NCMA), NAHP Certified Medical Assistant (NRCMA), and AHA or ARC Basic Life Support (BLS) Certification.

Physical Requirements
- Ability to lift and carry weights as specified in the job description.
- Frequent standing and walking are required, along with occasional bending and reaching.

Corewell Health Commitment
Corewell Health is dedicated to providing a safe and inclusive environment for all team members and patients. We uphold a drug-free workplace and comply with all vaccination requirements for on-site roles. We value diversity and strive to create an equitable workplace for all.

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