Customer Service Expert

2 weeks ago


Harrisburg, Pennsylvania, United States John Sparks - State Farm Agent Full time
Job Overview

We are seeking a highly skilled Customer Service Expert to join our team at John Sparks State Farm Agency.

The ideal candidate will possess excellent communication and problem-solving skills, with a strong ability to handle high-stress situations calmly.

This is an exciting opportunity for someone looking to advance their career in the insurance industry.

Key Responsibilities
  • Manage customer inquiries and resolve issues efficiently.
  • Maintain accurate client records and update information as needed.
  • Assist with customer retention strategies and develop initiatives to improve customer satisfaction.
  • Collaborate with other departments to ensure seamless customer service experience.
Benefits
  • Paid time off to recharge and maintain work-life balance.
  • Ongoing training and development opportunities to enhance skills and knowledge.
  • Flexible schedule to accommodate changing needs and priorities.
  • Ambitious candidates may have opportunities for advancement within the agency.

Estimated salary range: $45,000 - $65,000 per year, depending on experience and qualifications.


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